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Essence and Implementation of Enterprise Resource Planning in Culinary Industry : Critical Factors Of Success
Rery Suryani (a), R. Wahjoe Witjaksono (b), Muharman Lubis (c)

a) School of Industrial Engineering, Telkom University
Jalan Telekomunikasi Nomor 01, Sukapura, Dayeuhkolot, Kota Bandung, Jawa Barat 40257
shin.rery[at]gmail.com

b) Telkom University
Jalan Telekomunikasi Nomor 01, Sukapura, Dayeuhkolot, Kota Bandung, Jawa Barat 40257
wahyuwicaksono[at]gmail.com

c) Telkom University
Jalan Telekomunikasi Nomor 01, Sukapura, Dayeuhkolot, Kota Bandung, Jawa Barat 40257
muharman.lubis[at]gmail.com


Abstract

Many companies apply information and communication technology to improve their work efficiency, so that it becomes one of the solutions that will later be able to increase the level of competition in the company[1]. Software that is widely used is Enterprise Resource Planning (ERP). Although the ERP system offers benefits for the adopting company, not all companies benefit directly. Currently adopters of ERP systems that experience a lot of success are middle-class companies engaged in the culinary industry. By implementing an ERP system the company can support operational and marketing activities. The business process of a company that is mutually integrated can make it easier for companies to run their business, thus making ERP the main business strategy[2]. This study aims to determine the main factors for the success of ERP implementation amid the many failures experienced by the company. The object of this research is a company engaged in the culinary industry using observation and interview methods.

Keywords: Enterprise resource planning; Culinary industry; Critical success factor

Topic: Digital Technology For Business

Link: https://ifory.id/abstract/EcnK3ZbRepCm

Conference: Conference on Managing Digital Industry, Technology, and Entrepreneurship (CoMDITE 2019)

Plain Format | Corresponding Author (Rery Suryani)

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