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iPads are a device designed through the combination of computers and tablets. The use of the iPad is widespread and it can cover all aspects of use regardless of whether it is in the office for official tasks or for casual activities such as playing video games and surfing the internet. As a form of communication technology, the iPad is designed to facilitate communication through browsing the internet, receiving and sending emails, connecting to social media and for anything else on the go. This device is also a medium to gain knowledge in schools; as early as 2010, the iPad was used as a learning and teaching tool in select schools in Malaysia. This study was conducted to examine the effectiveness of iPad use among high school students. The qualitative method of semi-structural interviews was selected for this study. The researcher interviewed five teachers from secondary school who were using iPads as part of their learning and teaching. This method of data collection continued to interview ten students, face-to-face to ensure the flexibility of using an iPad in the learning environment. The results of this study are to achieve the objective, which is to determine if the iPad, as a communication technology device, has a positive impact in terms of helping to acquire knowledge amongst the students. As the conclusion, the article is about the efficacy of iPad use in schools, and the challenges of acquiring knowledge of the latest communication technology devices.