VICTIMS PERCEPTION AND REACTION TOWARDS WORKPLACE BULLYING ARUNDHATHI CHANDRAN
TATA INSTITUTE OF SCIAL SCIENCES,MUMBAI,INDIA arundhathichandran[at]gmail.com
Abstract
The changing work employment is indicating dynamic nature of employees as well as competition. In the globalized era, the workplace is more diverse in terms of culture, language, age and nationality. The organization needs employees with more dedication and with good interpersonal skills. Workplace bullying is a barrier to form a good interpersonal skills and performance. It is considered as continuous mistreatment towards targeted individual or a group, which causes different emotional, personal and work related problems. Based on the existing literature review, researcher understood there is a growing evidence to carry out the research on understanding experience of workplace bullying among entry level employees in Indian IT sector. This research is aimed to understand the perspective of workplace bullying from the person who experienced bullying. The location of the study was Karnataka, Kerala, Delhi, and Tamil Nadu. The researcher followed purposive sampling technique to collect data from employees. The sample size of the study is 15 Nos. The data were collected from entry level employees who is having minimum of 6 month of experience in currently working organisation. Phenomenological approach is used for understanding the experience. Primary and secondary data were used for this research. Interview method was used for collecting the data from participants. Data was analysed using Atals Ti and manually. From the research analysis, it is found that there are three stages for workplace bullying such as Invasion stage, Tolerance stage and Surviving stage which is followed by eleven themes. The antecedents of workplace bullying identified as Job demands, Lack of leadership responsibilities, Interpersonal conflicts, Preconception, Behaviour experienced from perpetrator. The result shows that there are different types of bullying among entry level employees such as Belittling, System bullying, Behaviour of victims, Mechanism partiality based on seniority. The consequences of bullying identified in three categories such as emotional, personal and work related and finally the data shows different coping mechanism used by employee who experienced bullying.
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