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Introduction The Malaysian government has targeted to encourage more youths to venture in agricultural sector to be the agriculture-related entrepreneurs (agropreneur). Ministry of Agriculture through its agencies include Malaysian Agricultural Research and Development Institution (MARDI) were tasked to execute the Young Agropreneur Programme to grow young agropreneurs in Malaysia. Aim of the Study This study aims to develop a template of customer journey map to investigate the experience of Muslim Young Agropreneurs under MARDI-s Young Agropreneur Programme through review of literature. Method This article reviews the literature related to customer journey map and applies the concept to the context of Muslim Young Agropreneurs- experience with MARDI- Young Agropreneur Programme. Results The expected output of this article is a template of customer journey map for MARDI-s Young Agropreneur Programme. The journey map would capture the channel, customer expectation, experience and emotion throughout their contact with the MARDI-s Young Agropreneur Programme. Conclusion This articles reviews the literature of customer journey map to be used to study the experience of Muslim Young Agropreneurs in dealing with MARDI, a governmental agency. The comprehensiveness of customer journey map can help to more comprehensively capture their experience in dealing with the service provider.