Enhancing firm performance through Total Quality Management practices
Nurullaily Kartika (a*) Faradilah Hanum (b)
a) b) Faculty of Economics and Business
Airlangga University
nurullaily[at]feb.unair.ac.id
Abstract
Keywords: Total Quality Management, employee performance, operational performance, firm performance
Topic: Operation Management
Link: https://ifory.id/abstract/NQnx2pXbgrkP
Conference: The 3rd International Seminar of Contemporary Research on Business and Management (ISCRBM 2019)
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