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Interpersonal Communication of Social Workers and Teacher Communication Climate as an Effort to Improve Human Resources
Anne Maryani, Nurrahmawati, Asep Ramdhan, Irfan Ahmad Nugraha

Universitas Islam Bandung


Abstract

The role of government agencies, namely junior high schools under the auspices of the Department of Education and social rehabilitation of street children carried out by the UPT Puskesos under the auspices of the Social Service in building community welfare is inseparable from the problems that are tried to be examined through aspects of interpersonal communication and organizational climate that can encourage activities more empowered human resources. The title of this research is "Interpersonal Communication of Social Workers and Teacher Communication Climate as an Effort to Improve Human Resources". The purpose of this study was to determine the interpersonal communication of social workers and the climate of the honorary teacher communication organization. The method used is a qualitative method with a case study approach. Data collection techniques were taken by means of observation, in-depth interviews, document review and reference. The results showed interpersonal communication has a role in rehabilitating street children with an empathic and supportive approach, interpersonal communication also builds an organizational climate atmosphere, because through effective interpersonal communication the organizational communication climate could be develop, so that a healthy organizational climate contributes to the development of teacher performance.

Keywords: interpersonal communication, social workers, communication climate, performance.

Topic: Communication

Link: https://ifory.id/abstract/UHF2ugf6yY7b

Conference: Social and Humaniora Research Symposium (SoRes 2019)

Plain Format | Corresponding Author (Anne Maryani)

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