An Assessment of Customer Satisfsction Using SERVQUAL Model in Melaka Halal Hotel
Wong Pit Yin, Nurulizwa Rashid, Norain Ismail, Mohd Shamsuri Md Saad, Mohd Fauzi Kamarudin
a) Universiti Teknikal Malaysia Melaka
b) Center for Languanges and Human Development
Abstract
Keywords: Halal hotel, SERVQUAL model, customer satisfaction
Topic: Marketing
Link: https://ifory.id/abstract/azep6YTjk7Df
Conference: The 3rd International Seminar of Contemporary Research on Business and Management (ISCRBM 2019)
Featured Events
Embed Logo
If your conference is listed in our system, please put our logo somewhere in your website. Simply copy-paste the HTML code below to your website (ask your web admin):
<a target="_blank" href="https://ifory.id"><img src="https://ifory.id/ifory.png" title="Ifory - Indonesia Conference Directory" width="150" height="" border="0"></a>
Site Stats