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ANALYSIS OF THE IMPLEMENTATION OF ISO 9001: 2015 QUALITY MANAGEMENT SYSTEM IN BP-PAUD AND DIKMAS OF NORTH SUMATRA PROVINCE
Ditta Manullang (a*), Zainuddin (b), Wanapri,(c)

a) BP-PAUD dan Dikmas Provinsi Sumatera Utara
Jalan Kenanga Raya no.64 Tj.Sari Medan
b) Education Management, State University Of Medan
c) Education Management, State University Of Medan


Abstract

The Center for Early Childhood Education Development and Community Education or known by the name BP-PAUD and Dikmas of North Sumatra Province is the technical implementing unit of the Ministry of Education and Culture, which has implemented an ISO quality management system since 2007. In 2017 BP-PAUD dan Dikmas of North Sumatra Province has officially obtained ISO 9001:2015 quality management certification. The implementation of ISO 9001: 2015 quality management system aims to the management of BP-PAUD and Dikmas of North Sumatra Province institutions to run in a planned and systematic manner. So that in carrying out the tasks of the institution namely the development of programs and the quality of early childhood education and community education can be achieved effectively and efficiently. ISO 9001: 2015 focuses on the performance of institutions / organizations with a risk-based thinking approach and the Plan-Do-Check-Action concept that is applied at all levels of the organization. PDCA operates as a continuous improvement cycle, with risk-based thinking at each stage. In the Quality Planning (Planning) phase of BP-PAUD and Dikmas of North Sumatra Province has taken quality planning actions as the first step in carrying out quality management. At the stage of the quality management (Do) process, things have been carried out such as preparing quality manuals, making / revising operational standard, compiling work programs, conducting risk analysis, monitoring quality targets, carrying out internal audits once a year and conducting RTM (Management Review Meeting) . At the quality control stage (Check) is carried out through internal audit activities. This activity aims to carry out monitoring and evaluation of work programs. Internal audit activities as well as a control tool to ensure that the activities that are running in accordance with what has been planned. At the corrective action stage (act), by conducting the RTM (Management Review Meeting).

Keywords: Ouality Management System, ISO 9001:2015

Topic: Economics, Business and Management Education

Link: https://ifory.id/abstract/pLFmGckHjtWq

Conference: The 4th Annual International Seminar on Transformative Education and Educational Leadership (AISTEEL 2019)

Plain Format | Corresponding Author (Ditta Manullang)

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