Indonesia Conference Directory

Waiting room is a part of a building in which people sit or stand until their turn come. The way people behave in that area need to be predicted, thus architects can make good designs. This study aims to reveal the spatial behavior patterns of visitors in public waiting rooms that located at Surabaya Hajj Hospital in Surabaya. By using behavior mapping and stimulus response analysis, the patterns of people-s behavior can be identified. The comparation analysis of three waiting areas revealed that reception desks, waiting chairs, and queueing machine acted as main stimulus, which significantly influences visitor circulation patterns. Moreover registration table was the most powerful stimulus among the three, and queueing machine was the weakest one.