Indonesia Conference Directory

The study of management control in government organizations has missed important issues to examine the role of multicultural competence in fostering working relationships and achieving better performance. This study aims at test empirically about how the influence of multicultural competence and interactional justice to apparatus performance. The study was conducted at the government apparatus in Lampung Province-Indonesia. The study applied a survey method and samples determination was based on a purposive sampling technique. The study collected 143 respondents. The data was analyzed by a Structural Equation Model (SEM) operated under AMOS application program. This study provides a better understanding, namely the influence of multicultural competence on the performance of government apparatus tend to be indirect influence through its ability to create interactional justice. This result may be used to develop the management control theory based multicultural competence in which analyzed in integrated model.