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The title of this paper is “English Expressions by Receptionists at Ubud Wana Resort”. This paper purposes to analyze the communication ability seen from communicative functions and grammatical aspect of English by the receptionist staff at Ubud Wana Resort. This paper discusses about the English functions of the expressions and types of grammatical errors that happen in the expressions by the staff when they serve their service and do their activity with the guests. The theoretical basis used in this paper is taken from the book entitled A Communicative Grammar of English by Geoffrey Leech and Jan Svartvik (1975). I also apply the other theories that are considered relevant to the topic of discussion in this paper. The data used in this paper is taken from the conversation between the receptionist staff with the guests. All of the data are collected and classified based on the functions of English and the grammatical errors. Based on the result of the analysis, it is found that the receptionist staff of Ubud Wana Resort use communicative functions of English in making contact with the visitors or guests such as informational function (giving and asking information), expressive function, directive function (thanking, requesting, commanding and suggesting), aesthetic function, and phatic function (chit-chat). Beside, from the data there are some grammartical error that happen in the conversation by the staff such as error of omission (omission of subject, omission of plural, omission of auxiliary, omission of article, error of verb tense, error of addition (simple addition) , error of misformation, and error of misordering. The English used by the staff could be formal and informal, in polite and neutral ways. From all of staff or the respondents of this research, almost all of them can use these the fuctions in good way.