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Companies generally still recruit human resources who occupy the secretary position, not the secretary education background. The position of secretary is filled by HR with backgrounds in management, communication, business administration, state administration, marketing management, and others. The perception of the company as a user about the position of secretary as an ordinary position, so that it can be occupied by human resources who are not of educational background/secretary qualifications. This study examines user perceptions about the secretary profession/position. This study uses a qualitative method. Through this research, it is expected to be able to analyze the importance of the position of secretary in the company, so that the company can take appropriate strategic steps in placing HR to occupy the position of secretary/profession.