UTILIZATION OF SENTIMENT ANALYSIS USING THE DATA SCIENCE APPROACH TO IMPROVE CUSTOMER SATISFACTION
Ery Setiyawan Jullev Atmadji, Nanik Anita Mukhlisoh, Riski Ahmad Sulthoni
State Polytechnic Of Jember
Abstract
Keywords: Social Media, Twitter, Comment, Lexicon Based, Big Data, NoSQL
Topic: Others (Related to food and agriculture)
Link: https://ifory.id/abstract/h6AxGbcgUyPM
Conference: The 2nd International Conference on Food and Agriculture (ICoFA 2019)
Plain Format | Corresponding Author (Ery Setiyawan Jullev Atmadji)
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