Indonesia Conference Directory

Considering the development of bureaucratic performance towards the industrial era 4.0, various lines in the bureaucracy should be able to foster a culture of innovation as a breakthrough in realizing a series in a "good governance" system. Especially for Street Level Bureaucracy (SLB) as a bureaucracy that is in direct contact with the community, discretion as a breakthrough innovation is absolutely necessary to realize the bureaucrats as servants of the community, not as masters. Awareness as a public servant needs to be emphasized and echoed as an attitude for the State Civil Apparatus (ASN), as a bureaucrat. This positive attitude is expected to be a prelude to the climate and productive work culture and be able to encourage a discretion in various bureaucratic lines, especially for SLB. Productive and quality human resources that are selected are absolute criteria for ASN so as to be able to create innovation, as a new breakthrough in community service.