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1st International Conference on Tourism, Management and Technology (ICTMT 2019)

Event starts on 2019.08.19 for 1 days in Kuala Lumpur

http://ictmt2019.confglobal.org | https://ifory.id/conf-abstract/nAHeMpQaw

Page 2 (data 31 to 60 of 66) | Displayed ini 30 data/page

LEGAL PROTECTION FOR CITIZENS WHICH THE LAND IS AFFECTED BY GREEN OPEN SPACE AREA IN INVESTMENT PERSPECTIVE IN THE CITY OF DENPASAR
I Made Deny Lesmana, I Ketut Widia, I Wayan Rideng

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Corresponding Author
Mirsa Umiyati

Institutions
Magister of Law, Universitas Warmadewa

Abstract
Green Open Space (RTH) is essentially an element of urban space that has an important role on par with other elements of the city. The importance of the function (RTH) made the government set a rule in the spatial planning law which states that every city must have (RTH) a minimum of 30 percent of its city area which consists of 10 percent private RTH namely privately owned RTH and 20 percent of public green space owned by the general public and managed by the government, in accordance with the contents of Article 29 paragraph (2) of Law Number 26 of 2007 concerning Spatial Planning. In addition, the general technical guidelines for the implementation of spatial planning have also been regulated in Government Regulation Number 15 of 2010 concerning the Implementation of Spatial Planning and also in Minister of Public Works Regulation Number 05 / PRT / M / 2008 concerning Guidelines for Provision of Green Open Space in Urban Areas, with hope of achieving a balance of human life patterns in it. The problems studied are the form of legal protection for residents whose land is affected by Green Open Space Areas in the cities of northern Denpasar and East Denpasar and Are there economic rights granted by the Denpasar City Government to residents whose land is affected by the Green Open Space Area. The approach to the problem used in this study is the approach to the type of emperical legal research also referred to as a type of sociological legal research. In addition, other experts refer to the type of emperical research as a type of qualitative research. In connection with this research, the researchers actually intend to know, understand the legal behavior of local communities that are related to the management of regulatory management regarding green open Nomor 27 of 2011 Kota Denpasar of 2011-2031, zones in the city of Denpasar.

Keywords
Arrangement, Green Open Space, Denpasar City

Topic
Law in tourism

Link: https://ifory.id/abstract/7htZCePmraHn


Legal Protection for Citizens Whose Land is Exposed to Green Open Space in the Perspective of Investment in Denpasar City
I Wayan Rideng; I Made Deny Lesmana; I Ketut Widia

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Corresponding Author
I Dewa Gede Atmadja

Institutions
Universitas Warmadewa

Abstract
Green Open Space (GOP) is essentially one of the elements of urban space that has the same important role with other elements of the city. The importance of Green Open Space function made the government set a rule in the spatial planning law which states that every city must have Green Open House, a minimum of 30 percent of its city area that consists of 10 percent private Green Open Space which is privately owned GOS and 20 percent of public green space owned by the general public and managed by the government, in accordance with the content of Article 29 paragraph (2) of Law Number 26 of 2007 concerning Spatial Planning. This study aims to find out and to figure out the form of legal protection for citizens whose land is exposed to Green Open Space Areas in Denpasar city and the economic rights granted by Denpasar City Government to the citizens whose land is exposed to the Green Open Space Area. This study is analyzed qualitatively. The empirical legal research or called as sociological legal research is used as the approach of this study. Thus the result of the study showed that there is no form of legal protection provided to people whose lands are exposed to green open space. All forms of people-s rights and obligations should be given to the land exposed to the green open space. In this case, what is meant is compensation money in a reasonable amount because people have felt disadvantaged with the green open space policy by the Denpasar City Government.

Keywords
Arrangement, Green Open Space, Denpasar City

Topic
Law in tourism

Link: https://ifory.id/abstract/RtQzwukaEmbN


LEGAL PROTECTION FOR CONSUMERS FROM MISLEADING INFORMATION ON GOODS AND SERVICES IN THE PERSPECTIVE OF CONSUMER PROTECTION LAWS
Ni Wayan Arwati; Simon Nahak and I Made Sepud

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Corresponding Author
Mirsa Umiyati

Institutions
Magister of Law, Universitas Warmadewa

Abstract
Consumer protection is an integral part of fair business activities. In fair business activities there is a balance of legal protection between consumers and producers. The dearth of balanced protection will lead the consumers to be in a weak position. Losses experienced by the consumers can arise as a result of the relationship of law agreements between producers and consumers, as well as a result of unlawful acts committed by the producers. In this study there are two problems examined, namely: what are the forms of legal protection for consumers from misleading information on goods and / or services in the Decision Number 391/Pid.B/2016/PN.Dps and what are criminal liabilities of business actors for the misleading information on goods and / or services in terms of the provisions of Law Number 8 of 1999 concerning Consumer Protection in Decision Number 391/Pid.B/2016/PN.Dps? This type of research belongs to empirical legal research because the issues exploration is based on the condition that there are gaps between das sollen -expectation- and das sein -reality-. The approaches used are case approach, statute approach, and empirical approach. Legal protection for the consumers from misleading information regarding goods and / or services is regulated through legislation, namely Law Number 8 of 1999 concerning Consumer Protection, especially in the articles governing advertising in the Consumer Protection Act (or UUPK), among others: Article 9, Article 10, Article 12, Article 13, Article 17, and Article 20. Thus, the rights and interests that have been regulated are given protection and legal certainty for consumers. Criminal liabilities of business actors against the misleading information about goods and / or services when viewed from Law Number 8 of 1999 concerning Consumer Protection are adjusted to the form of criminal liability that can be borne by the business actors and / or their administrators on the condition that the offense commited can be proven. The criminal threat to the business actor or its management is explained in Article 62 paragraph (1). In addition to criminal liability, the decision Number 391/Pid.B/2016/PN.Dps against Defendant I KETUT SURANATA is proven, legally and convincingly, guilty of committing a crime by intentionally circulating information on pharmaceuticals that do not have marketing licenses, and the panel of judges of the Denpasar District Court sentenced the the said Defendant with imprisonment for 6 months.

Keywords
Legal Protection, Goods and/or Services, Misleading Information

Topic
Law in tourism

Link: https://ifory.id/abstract/7r6aQLJveKkF


Legal Protection for Consumers from Misleading Information on Goods and Services in the Perspective of Consumers Protection Laws
Gde Oka Wisnumurti; Ni Wayan Arwati; Simon Nahak; I Made Sepud

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Corresponding Author
I Dewa Gede Atmadja

Institutions
Universitas Warmadewa

Abstract
The study examines two issues: (1) the forms of legal protection for consumers from misleading information on goods and/or services in the Decision Number 391/Pid.B/2016/PN.Dps and (2) criminal liabilities of business actors for the misleading information on goods and/or services in terms of the provisions of Law Number 8 of 1999 concerning Consumer Protection in Decision Number 391/Pid.B/2016/PN.Dps The study makes use of empirical legal design and the issues are explored based on the condition of gaps between das sollen -expectation- and das sein -reality-. The approaches used are case approach, statute approach, and empirical approach. Legal protection for the consumers from misleading information regarding goods and/or services is stipulated through legislation that is Law Number 8 of 1999 concerning Consumer Protection, especially in the articles governing advertising in the Consumer Protection Act, those are Article 9, Article 10, Article 12, Article 13, Article 17, and Article 20. Thus, the rights and interests that have been stipulated are given protection and legal certainty for consumers. Criminal liabilities of business actors against the misleading information about goods and/or services when viewed from Law Number 8 of 1999 concerning Consumer Protection are adjusted to the form of criminal liability that can be borne by the business actors and/or their administrators on the condition that the offense committed can be proven.

Keywords
Legal Protection, Goods and/or Services, Misleading Information

Topic
Law in tourism

Link: https://ifory.id/abstract/UBW7jEJRharv


LEGAL PROTECTION FOR FOREIGN INVESTOR IN TOURISM SECTOR OF KARANGASEM REGENCY
Ida Bagus Anggapurana Pidada

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Corresponding Author
Mirsa Umiyati

Institutions
Magister of Law, Universitas Warmadewa

Abstract
The tourism sector is a leading sector and provides many benefits for the community, especially to the Balinese. The Tourism Sector which is supported by cultural elements of the Balinese people is a strong attraction for tourists to visit Bali. The high number of tourists has caused the tourism sector to have a strong attraction for investors to invest in Bali, including in Karangasem Regency. The high tourist attraction causes investment protection to be a very important thing to do. In increasing protection against investment in Karangasem Regency, local governments have implemented arrangements that are in accordance with international and national legal frameworks. As for its implementation in Karangasem Regency, it still has various obstacles, but the Karangasem Regency government has carried out various strategies in overcoming these obstacles. In addition, the role of local communities is also very influential in encouraging increased foreign investment and providing protection for the development of businesses carried out by foreign investors.

Keywords
Legal Protection, Investment, Tourism

Topic
Law in tourism

Link: https://ifory.id/abstract/HMw2tjurRW3P


Legal Protection For Foreign Investors In Tourism Sector Of Karangasem Regency
I Made Arjaya and Ida Bagus Anggapurana Pidada

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Corresponding Author
Kadek Adi Indra Brata

Institutions
Law in Magister, Universitas Warmadewa

Abstract
A tourism sector is a leading sector that provides many benefits for the community, especially to the Balinese. The Tourism Sector which is supported by cultural elements of the Balinese is a strong attraction for tourists to visit Bali. The high number of tourists has caused the tourism sector to have a strong attraction for investors to invest in Bali, including in Karangasem Regency. The high tourist attraction causes investment protection to be a very important thing to do. In increasing protection for investment in Karangasem Regency, local governments have implemented regulation that are in accordance with international and national legal frameworks. As for its implementation in Karangasem Regency, it still has various obstacles, but the Karangasem Regency government has carried out various strategies in overcoming these obstacles. In addition, the role of local communities is also very influential in encouraging the increased of foreign investment and providing protection for businesses development carried out by foreign investors.

Keywords
Legal Protection, Foreign Investors, Investment, Tourism Sector

Topic
Law in tourism

Link: https://ifory.id/abstract/kAcyjdCBaEzn


MANAGERIAL ENGAGEMENT AND PERFORMANCE: THE MEDIATING ROLE OF ORGANIZATIONAL COMMITMENT IN A MALAYSIAN TELECOMMUNICATION COMPANY
Sheikh Muhamad Hizam Sheikh Khairuddin; Nwokolo Ebuka Paul; Muna Norkhairunnisak Ustadi

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Corresponding Author
Sheikh Muhamad Hizam Sheikh Khairuddin

Institutions
Universiti Kuala Lumpur Business School

Abstract
The issue of managerial engagement in telecommunication industry had hardly been touched upon in literatures particularly in the context Malaysia telecommunication industry. Therefore, this study aims to investigate the impact of managerial engagement on their commitment as well as job performance within this context. Sample size of 367 from telecommunication managers from Telekom Malaysia Berhad in Klang Valley, Malaysia were surveyed using a structured questionnaire. A 100 per cent response rate was achieved. Utrecht Work Engagement Survey (UWES) was the instrument used to measure Managerial Engagement. Meanwhile, Meyer and Allen-s three component Organisational Commitment model was capitalized to measure Organisational Commitment. Lastly, Individual Work Performance Questionnaire (IWPQ) was utilized to gauged Job Performance of the managers. The findings showed that Organisational Commitment partially mediated the relationship between managerial engagement and performance. The implication is that managers must not only be engaged in their work but be committed as well in improving their job performance.

Keywords
Managerial Engagement; Organizational Commitment; Job Performance; Malaysian Telecommunication Industry

Topic
Technology and management on tourism

Link: https://ifory.id/abstract/DArYVdBMTQjN


MEASURING CUSTOMER SATISFACTION OF THE USER OF --SETEL APPLICATION--
Nazrul Hakimi Jalani, Mohd Dhafin Itqan Mohd Rodi, Ahmad Shadiq Sodiqin Ahmad Shabir, Sharina Osman

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Corresponding Author
Nazrul Hakimi Jalani

Institutions
Universiti Kuala Lumpur Business School,
143, Jalan Raja Muda Abdul Aziz, Kampung Baru,
50300 Kuala Lumpur,
Wilayah Persekutuan Kuala Lumpur

Abstract
Setel is an e-wallet that allows the customers to pay for the petrol transactions at participating Petronas stations. However, Setel doesn-t function just as a method of payment, it-s an application that allows the customers to select the petrol, the amount of fuel customers need, and pay for it, all from inside their car. Available on both Android and Iphone Operating System (IOS), Setel-s main benefit lies in the convenience and safety it adds to the petrol-pumping process. Therefore, the customers don-t need to get off their car to use the card machine at the pump or walk over to the counter to make the payment. The methodology used by researcher are the quantitative survey method by distributing the questionnaires to the user of Setel application using google form. About 102 respondents were participated in this study. Close-ended questions with 5-point Likert type scale were used throughout the study. Correlation and regression analysis were performed to analyze the data using IBM SPSS statistical version 23.0. This study used descriptive analysis for respondent-s profile, and correlation analysis to determine the significance level of relationship between independent and dependent variables. As well a linear regression analysis to identify which factor that has the most influence on customer satisfaction using Setel Application at Petronas. The result shows that convenience, data security and reward system are positively related to the customer satisfaction level with convenience seems to be the most influential factors.

Keywords
Customer Satisfaction, Petronas, Setel Application, Convenient, Data Security, and Reward System.

Topic
Technology and management on tourism

Link: https://ifory.id/abstract/EYAZWLgzD8T6


Mitigating the Financial Burden of the State to Maintain Convicts in Prison Based on Local Wisdom
I Ketut Widia

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Corresponding Author
Kadek Adi Indra Brata

Institutions
Magister of Law, Postgraduate Program, Universitas Warmadewa

Abstract
In Indonesia, every year always build a prison with very expensive costs. Legally and economically, this is desperate, because it is indicative of the failure of legal work in the community and the cost incurred by the state every day reaches three billion rupiahs to guarantee the life of prisoners in prison. A fantastic amount because it is used to look after criminals. Empirical data shows, many criminals will be worse after have ever been in prison. For this reason, there is a big idea to resolve legal issues in the community, is through customary law, because historically the traditional solution is the personality of the nation and more guarantees a sense of justice, aside to meet the principles of litigation fast, cheap, and transparent. This study intends to identify the types of cases that can be resolved by custom in the community? and to discover the best way to implement the procedural law of customary justice in order that a sense of justice for the community is realized? Empirical legal research is the type of research that will be used. Theories used to analyze the issues are social engineering theory and legal system theory. The results of the study indicate that mediation is very deserved to done through custom law to resolve the problem in community. Regarding the procedural law of customary justice, all kinds of problems are resolved by deliberation to reach consensus through mediation guided by the chief of the tribal council.

Keywords
prisoners, mediation, customary criminal law, customary law

Topic
Law in tourism

Link: https://ifory.id/abstract/9a4PKAyfqw7g


Perception of the Image of Halal Food among Non-Muslim Tourists: A qualitative Enquiry
Sharina Osman(*), Muna Norkhairunnisak Ustadi, Muhammad Fikri Ab Rahman, Muhamad Faizal Noor Azmi, Mohammad Afiq Yusri, Nur Amirah Zulkepli, Norsyafiza Umira Muhaiyiddin

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Corresponding Author
Sharina Osman

Institutions
Universiti Kuala Lumpur Business School

*sharina[at]unikl.edu.my

Abstract
Halal food supply chain concept commonly concerns the Muslim consumers in Malaysia. The Halal concept for a Muslim, in reference to food, is the dietary standard, as prescribed in the Quran; Muslim scripture. General Quranic guidance dictates that all foods are Halal except those that are specifically mentioned as Haram or prohibited. Hence foods or products that are produced in line with Halal prescriptions are readily acceptable by Muslim consumers. Due to the fact that Halal food is in a great demand specifically by the Muslim around the world, food providers tend to create an image of Halal including the use of words related to the Islamic dietary code such as “Muslim”, “Islamic” and “Halal” as part of the brand name. For example, Sixty9 Islamic Steakhouse. Although this may create a positive image among the Muslim consumer, surprisingly research to understand the perception of non-Muslim consumer on Halal image is still scarce. This study explores the perceptions of non-Muslim tourists of the image of Halal Food. It particularly identifies the underlying factors that are likely to influence non-Muslim-s tourist- perceptions towards the image of Halal food. Through an explorative qualitative enquiry the data was collected through a focus group interview of 15 non-Muslim tourists who were randomly selected in the Klang Valley. The data was analysed using the Thematic Analysis. The finding of this study imply that the non-Muslim tourists are aware of the existence of Halal Food and the reason behind it-s the Halal principles. However, a mix respond was found in terms of the perception of the image of Halal. The result of this study sheds lights on the halal food related literature by exploring the perceptions and purchase intention of non-Muslim tourists towards halal food beyond the awareness level.

Keywords
Halal Food, Image, Non-Muslim, Qualitative

Topic
Technology and management on tourism

Link: https://ifory.id/abstract/ynQ7b2mDWpKP


REDUCING STATE LOADS TO MAINTAIN NARAPIDANA IN PRISONERS BASED ON LOCAL ACCOUNT
I Ketut Widia

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Corresponding Author
Mirsa Umiyati

Institutions
Magister of Law, Universitas Warmadewa

Abstract
The phenomenon of the large number of prisons in Indonesia filled with prisoners often causes various types of problems, including, the distribution of drugs in prison, the escape of prisoners from prison, riots that cause lives and property in vain in very large amounts. In Indonesia, every year always build a prison with very expensive costs. Legally and economically, this is very worrying, because it is indicative of the failure of legal work in the community and the cost incurred by the state every day reaches three billion rupiah to guarantee the life of convicts in prison. A fantastic amount because it is used to look after criminals. Empty data shows, many criminals will be more evil after ever going to prison. For this reason, there is a big idea to resolve legal issues in the community as a custom, because historically the traditional solution is the personality of the nation and more guarantees a sense of justice, in addition to meeting the principles of litigation fast, cheap, and transparent. This study intends to answer the problem, namely: (1). What types of cases can be resolved by custom in the community? (2). How is the law on adat court procedures carried out in order to fulfill the communitys sense of justice? This type of research that will be used in this study is the type of legal legal research. Theories used to analyze problems are social engineering theory, and legal system theory. The conclusion of the research is that it is indeed very feasible to carry out mediation by customary law in order to solve legal problems that occur in the community. Regarding customary procedural law, all kinds of problems are resolved by deliberation to reach consensus through mediation guided by the customary head.

Keywords
criminal convicts, mediation, customary law, customary law

Topic
Law in tourism

Link: https://ifory.id/abstract/Epvyda4qbjNz


Regulatory for Structuring of Small Business in Developing Tourism Destination
Ni Luh Made Mahendrawati, A.A. Gede Oka Wisnumurti, I Nyoman Sujana

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Corresponding Author
Ni Luh Made Mahendrawati

Institutions
Warmadewa University

Abstract
The development of an area to become a tourism destination inevitably involves many cooperating parties and a systematic and integrated regulation with other sectors. In order to create an orderliness there is a need for a business legal approach to be involved so that tourism activities do not bring about unendurable negative impacts. One of the negative impacts in question is the occurrence of unfair business competition, especially between small business actors in tourism destinations. Thus, there is a need of regulatory model for structuring small businesses in the tourist destination. Hence, in the present study we made use of normative study design to explore the regulatory model for structuring small businesses from a juridical, sociological and philosophical perspective. We dealt with discovering an alternative model that is best used in regulating the appropriate structuring of small business so that fair business competition does occur. Access to economic resources in the tourism sector can be obtained fairly by all entrepreneurs both of micro and macro levels.

Keywords
Regulatory, Small Business, Tourism Destinations

Topic
Law in tourism

Link: https://ifory.id/abstract/CQ6cHeNarThz


RESPONSIBILITY OF TRAVEL AGENCY OF LOSSES THAT ARE EXPERIENCED BY SERVICE USERS CONSUMER
Desak Komang Devi Karina Evansa, I Ketut Widia, I Wayan Rideng

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Corresponding Author
Mirsa Umiyati

Institutions
Magister of Law, Universitas Warmadewa

Abstract
Travel Agencies often hold various forms of tour packages to attract tourists who will come to a tourist area. These packages include hotel accommodation services, restaurants, and various other forms of tourism businesses. However, the existence of tour packages offered by these Travel Agencies is often not supported by a factor of tourist safety protection, which is clear The formulation of the problem in the study is: What is the responsibility of a travel agency for consumers of service users who suffer losses in service? What is the procedure to get compensation for service users if they experience a loss? The research method uses normative research methods, namely research carried out by examining library materials or primary legal material and secondary legal material. The results of the study show that the responsibility of travel agents for consumers of service users who experience losses in service is by paying attention to the principles of legal protection against consumers, it is the obligation of business operators to replace losses experienced by consumers who in this case are tourists . Where travel agents are responsible for the safety of tourists who travel based on the tour packages they sell so that if there is a loss on the part of the service users due to errors or negligence of the company then it must be compensated as the principles of accountability stipulated in the Law on Consumer Protection . Procedure for obtaining compensation for service users if they experience losses through several stages, namely: The first stage, namely the heirs of the victims of the accident contact the police to then apply for compensation. The second stage is the victim and the heirs of the victim fill out a letter of compensation for the accident provided free of charge by P.T. Jasa Raharja (Persero). To get compensation, the victim or the heirs of the victim must meet the requirements requested by P.T. Jasa Raharja (Persero).

Keywords
Responsibility, Travel Agency, Loss, Service Users

Topic
Law in tourism

Link: https://ifory.id/abstract/49rHwZqRteYa


Responsibility of Travel Agent for Losses Suffered by Consumers of its Services Users
I Ketut Setia Budi; Desak Komang Devi Karina Evansa; I Ketut Widia; I Wayan Rideng

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Corresponding Author
I Dewa Gede Atmadja

Institutions
Universitas Warmadewa

Abstract
Travel Agent often held various forms of tour packages to attract tourists who will come to a tourist area. These packages include hotel accommodation services, restaurant, and various other forms of tourism businesses. However, the existence of tour packages offered by this Travel Agent is often not supported by a factor of tourist safety protection, which is clear. This study aims to find out the responsibility of a travel agent for consumers of service users who suffer losses in service and to find out the procedure to get compensation for service users if they suffer losses. The research method used normative research method, which is this research carried out by examining library material or primary legal material and secondary legal material. The results of the study show that the responsibility of travel agent for consumers of service users who suffer losses in service is by paying attention to the principles of legal protection for consumers, which is the obligation of business operators to replace the losses suffered by consumers whose in this case are tourists. The procedure to obtain compensation for services users if they suffered losses through several stages, those are the first stage that is the heirs of the victims of the accident contact the police to then apply for compensation. The second stage is the victim and the heirs of the victim fill out a letter of compensation for the accident provided free of charge by P.T. Jasa Raharja (Persero). To get compensation, the victim or the heirs of the victim must fulfil the requirements requested by P.T. Jasa Raharja (Persero).

Keywords
Responsibility, Travel Agent, Losses, Service Users

Topic
Law in tourism

Link: https://ifory.id/abstract/VHtLc6ZeFMBK


RESTORATIVE JUSTICE FOR THE CRIMINAL ACTS SETTLEMENT OF EMPLOYEE IN TOURISM SECTOR
I Dewa Gede Atmadja and I Made Dwi Dinaya

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Corresponding Author
I Dewa Gede Atmadja

Institutions
UNIVERSITAS WARMADEWA

Abstract
This study is motivated by the criminal cases settlement with a restorative justice approach that offers a different approach and viewpoint in comprehending and criminal acts settlement. Labor law in a tourism sector with the form of restorative justice is increasingly developing in criminal law, especially those relating to the settlement of criminal acts in employment in the tourism sector. The issues highlighted through this study are (1) what are the characteristics of restorative justice in law enforcement system in Indonesia? (2) How is restorative justice implemented in criminal acts settlement in the tourism sector? The objective of the study is to uncover the basis of Restorative Justice enforcement in criminal cases settlement that occur in labor of tourism sector. The theories used are Restorative Justice Theory, Justice Theory, and Legal Certainty Theory. This study is designed by employing normative law research method, which is supported by the legislative approach and conceptual approach. The core discussion is divided into two. The first, describing the characteristics of restorative justice in law enforcement system in Indonesia and, second, presenting the information about the system applying restorative justice enforcement in the settlement of criminal acts in the tourism sector. The conclusions are the restorative justice in law enforcement system in Indonesia has the character that upholds the harmonization of relations between the perpetrators and victims, between the perpetrators, the families of the victims, and the families of the perpetrators. The justice of restorative justice in the criminal acts in the tourism sector is implemented by providing a sense of peace in the legal settlement process, and guaranteeing the restoration of assets (losses) experienced by victims of criminal acts in the tourism sector.

Keywords
Restorative Justice, Justice and Legal Certainty

Topic
Law in tourism

Link: https://ifory.id/abstract/udTrJPeRUzbY


RESTORATIVE JUSTICE FOR THE SETTLEMENT OF CRIMINAL ACTS OF EMPLOYMENT IN TOURSIM SECTOR
I Made Dwi Dinaya

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Corresponding Author
Mirsa Umiyati

Institutions
Universitas Warmadewa

Abstract
This study is motivated by the handling of criminal cases with a restorative justice approach that offers different approach and standpoint in comprehending and handling criminal acts. Labor law in the tourism sector with the form of restorative justice is increasingly developing in criminal law, especially those relating to the handling of criminal acts in employment in the tourism sector. The issues highlighted through this study are (1) what are the characteristics of restorative justice in the law enforcement system in Indonesia? (2) How is the restorative justice applied in resolving criminal acts in the tourism sector? The ojective of the study is to uncover the basis of the application of the Restorative Justice in handling criminal cases that occur in labor in the tourism sector. The theories used are Restorative Justice Theory, Justice Theory, and Legal Certainty Theory. This study is designed by employing normative law research method, which are supported by legislative approach and conceptual approach. The core discussion is divided into two. The first is to describe the characteristics of restorative justice in the law enforcement system in Indonesia and, second, to present the information about the system applying restorative justice application in handling the criminal acts in the tourism sector. The conclusion is the restorative justice in the law enforcement system in Indonesia has the character that upholds the harmonization of relations between the perpetrators and victims, between the perpetrators, the families of the victims, and the families of the perpetrators. The justice of restorative justice in the criminal acts in the tourism sector is applied by providing a sense of peace in the process of legal settlement, and guaranteeing the restoration of assets (losses) experienced by victims of criminal acts in the tourism sector.

Keywords
Restorative Justice, Justice and Legal Certainty.

Topic
Law in tourism

Link: https://ifory.id/abstract/dThqfVFxQB79


Revitalizing Traditional Culinary in Supporting Sustainable Tourism Viewed from Culinary Linguistics
Dr. Ni Wayan Kasni,M.Hum, (a*), Dr. I Wayan Budiarta,SS,M.Hum (a)

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Corresponding Author
Ni Wayan Kasni

Institutions
a) Linguistics Program, Warmadewa University

Abstract
Bali is a province whose economy depends on tourism. According to Sudibya (2019) 2/3% of the economy is based on tourism. Referring to the statement, it is deemed necessary for new innovations in the development of tourism in Bali. One of them is a traditional culinary tour where the ingredients are from agricultural or plantation products which are indeed the hallmark of Balinese products as they come to Bali are not only to see view and culture, they also want to try local food. Every region in Bali has its own uniqueness in relation with culinary. Based on this reason,this research was done to investigate the lexicons of traditional culinary as a way to revitalize it in tourism sector. Besides, it is also aimed at showing the proverbs. The theory applied was Culinary Linguistics defining that culinary linguistics is qualitative study of language in food traditions or eating habits through the linguistic paradigm (Jabonillo, 2016: 18). Based on the research done, it is found that words used in traditional culinary can be grouped into four, such as fruit, vegetable, drink, tubers, and grain. In general the traditional ways to cook are steaming, grilling, frying, boil, burning with covering in embers, roasting. In communication the people tends to use something surrounding their lives which is conveyed in the form of proverbs.

Keywords
culinary linguistics, traditional culinary, sustainable tourism, revitalizing

Topic
Sustainable Tourism

Link: https://ifory.id/abstract/87tJZQbDRcNL


Roles of Balinese Culture in Bali Tourism Development
Anak Agung Gede Raka

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Corresponding Author
Anak Agung Gede Raka

Institutions
Universitas Warmadewa

Abstract
The development of Balis tourist attraction is one of the important aspects that needs attention to protect the tourism sustainability. It is very importunate in order to avoid the monotonous impression of the offered object. To that end, developing cultural aspects is one of the efforts to be made. One aspect of culture that has the opportunity to be developed is art, both in the form of performing arts and creative industries. Thus, this study, in addition to examining the extent to which object attraction innovations have been made, also finds out a model, as an effort to respond to the demands of the global market. The output is that besides being presented at international seminars, it is also publishable in international journals. This study used a qualitative approach with data collection methods: observation, interviews, and literature study. Then the data were processed and analyzed qualitatively.

Keywords
Culture, Development, and Tourism of Bali

Topic
Sustainable Tourism

Link: https://ifory.id/abstract/ZvwdxKgLYypH


Techniques of Translation Applied In Promoting Tourism Destination Area
I Wayan Budiarta (a*), Ni Wayan Kasni (a), Made Susini (b)

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Corresponding Author
I Wayan Budiarta

Institutions
a) Linguistics Program, Warmadewa University
Jalan Terompong No. 24 Denpasar 80235, Bali, Indonesia
* budy4rt476[at]gmail.com
b) English Department, Warmadewa University
Jalan Terompong No. 24 Denpasar 80235, Bali, Indonesia

Abstract
This article is aimed to find out techniques of translation applied in Colours Magazine published By Garuda Indonesia Airlines. The data is taken from advertisement found in Colours Magazine particularly advertisement which promoting tourist destination area. This research is focusing on finding out the type of translation techniques and the dominance techniques applied in translating Indonesian into English text of promotion. This research used qualitative research. The data was collected by using documentary study method. The data was analyzed by descriptive qualitative method. The analysis was done through qualitative analysis specifically in descriptive qualitative analysis based on theory of procedures proposed by Molina and Albir (2002) in their book entitled “Translation Techniques Revisited: A Dynamic and Functionalist Approach”. The result of analysis showed that there were only 11 techniques from 18 translation techniques applied in translating the text of promotion from Indonesian into English found in Colours Magazine. The techniques were 11 translation procedures that occurred: Adaptation, Amplification, Borrowing, Calque, Compensation, Generalization, Literal Translation, Modulation, Particularization, Reduction, and Transposition. Among those techniques, transposition was the dominant techniques applied

Keywords
translation techniques, text of promotion, Colours magazine

Topic
Sustainable Tourism

Link: https://ifory.id/abstract/f9jg3zhvaXQx


The Effect Of Motivation And Organizational Culture On Employee Performance Through Organizational Commitments In Cooperative In Badung District
Made Ayu Sancita Dewi

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Corresponding Author
Mirsa Umiyati

Institutions
Magister of Management, Postgraduate Program, Universitas Warmadewa, Denpasar, Indonesia

Abstract
This research is aims to determine and explain the role of organizational commitment in mediating the influence of motivation and organizational culture on the performance of employees with research subjects of Cooperative employees in Badung Regency. The method used in this research is quantitative with 97 people as sample calculated by the slovin formula and determining the sample size using the probality sampling method. The data used in this research are primary and secondary data both quantitative and qualitative data. The results of the research found that motivation had a negative and not significant effect on employee performance as well as the organizational culture that had a negative effect which a non-significant impact on the performance of employees at the Cooperative in Badung Regency. In terms of organizational commitment this research found a positive and significant influence on employee performance and fostered positive motivation. Organizational commitment is the perfect mediation in mediating the organizational culture of employee performance at the Cooperative in Badung Regency.

Keywords
Motivation, Organizational Culture, Organizational Commitment and Employee Performance

Topic
Technology and management on tourism

Link: https://ifory.id/abstract/GMhqyjR6XmFd


The Expression by Vendors of Tanah Lot Temple Area, Bali in Oral Communication with Foreign Tourist
Kadek Adi Indra Brata and Mirsa Umiyati

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Corresponding Author
Kadek Adi Indra Brata

Institutions
Universitas Warmadewa, Denpasar, Bali-Indonesia

Abstract
This research was aims to analyze the function and type of expressions that used in communication especially by vendors in Tanah Lot Temple area. The area is choice because Tanah Lot is one of the tourism objects that have many local people become vendors. So with such conditions we can see direct interaction between local people and foreigner. This research is using field research methods with researchers looking directly at the field to see the interactions between the vendors and tourist. The data used in this research were oral English conversations between the vendors and the tourist that take by recorded and take a note. In analyzed, the method is applying descriptive method, the data were described descriptively categorized according to their respective types and functions. The result is found six functions of expressions, there are; greeting, offering, giving, requesting, refusing, thanking and saying goodbye. The types of expressions, there were; informal, neutral and formal expressions.

Keywords
Oral Communication; Expressions; Vendors

Topic
Tourism and environment

Link: https://ifory.id/abstract/7CAK2gMxBGz8


THE FACTORS THAT INFLUENCE THE CUSTOMERS- INTENTION TO ONLINE BUSINESS
FARRA ANIS ADILLA, FARAH DIYANA, NUR -AIN -AFIFAH

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Corresponding Author
Farra Anis Adilla Ab Malek

Institutions
Universiti Kuala Lumpur Business School
143, Jalan Raja Muda Abdul Aziz, Kampung Baru, 50300 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur

Abstract
ABSTRACT Online business is a platform that the customers use to buy product and services other than brick and mortar. The main purpose of this study is to determine the factors that influence the customers- intention to perform online business. The objectives of this study are 1) to determine the relationship between online shopping attributes and customers- intention to online business and 2) to determine the relationship between customers- characteristic and customers- intention to online business. This study employed simple random sampling using questionnaires which were distributed to respondents through online platform. About 103 respondents took part in the survey. Multiple linear regression has been used to test the differences between independent variable and dependent variable. The result revealed that customer trust and subjective norms are positively and significantly related to customer intention. However, the result shows that website ease of use has a weak but positive relationship with customer intention. On the other hand, website security has no relationship with customer intention.

Keywords
customers intention , online business , customer characteristic , attributes, website.

Topic
Technology and management on tourism

Link: https://ifory.id/abstract/t2rTEHkfRaN9


The Impact of Compensation, Motivation, and Discipline on Employee Performance of Balai Pelestarian Cagar Budaya Bali in the Working Area of Bali, NTB and NTT
I Ketut Darma; I Ketut Latra; Ni Wayan Sitiari; Putu Ngurah Suyatna Yasa

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Corresponding Author
Kadek Adi Indra Brata

Institutions
Magister of Management, Postgraduate Program
Universitas Warmadewa

Abstract
This research aims to find out (1) the impact of compensation on employee performance, (2) the impact of compensation on employee performance discipline, (3) the impact of motivation on employee Discipline, (4) the impact of motivation on employee performance, (5) the impact of discipline on employee performance, (6) how discipline mediates the impact of compensation on employee performance, (7) how Discipline mediates the impact of motivation on employee performance. This research was conducted at Balai Pelestarian Cagar Budaya Bali in the working area of Bali, NTB and NTT. This research examines the relationship of employee performance, compensation, work discipline and work motivation. The respondents of this study were 65 employees of Balai Pelestarian Cagar Budaya Bali in the working area of Bali, NTB dan NTT. Data analysis was carried out by using PLS (Partial Least Square). The results of this study indicated that: (1) compensation has a negative and not significant impact on employee performance not proven, (2) compensation has a negative and insignificant impact on work discipline not proven, (3) work motivation proven has a positive and significant impact on work discipline. (4) work motivation has a positive and non- significant impact on employee performance, (5) Discipline has a positive and significant impact on employee performance, (6) Discipline is not a mediating variable between Discipline and employee performance, (7) Discipline mediate the relationship between work motivation on employee performance

Keywords
Compensation, Motivation, Discipline, Employee Performance

Topic
Finance in tourism

Link: https://ifory.id/abstract/MmjJzKWtYbaQ


The impact of Instagram towards youth purchase intention
Faes Daniel Abdul Talib, Muhammad Farid Arsyad Sahril, Nurul Husna Abd Hamid, Sharina Osman

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Corresponding Author
Faes Daniel Abdul Talib

Institutions
Universiti Kuala Lumpur

Abstract
Instagram is a popular photos and videos sharing mobile application. It allows the user to capture pictures and video for sharing through the application and other platforms such as Facebook and Twitter. The users can utilize Instagram for content-sharing such as news, products, business-sharing and so on. The main purpose of this study is to determine the impact of Instagram towards the youth purchase intention. The dependent variable of this research is youth purchase intention through Instagram; while the independent variables are trust, interactivity and informativeness. The data was collected through questionnaires via Google form. Approximately 114 respondents were participated in this study. Researcher employed reliability analysis to verify how close the measurement results met the objectives of this study. Whereas, multiple regression analysis used to identify which factor has the most influence on youth purchase intention through Instagram. The results reveal that trust and informativeness have a positive significant association with youth purchase intention through Instagram. However, there is no relationship between interactivity and purchase intention. The study also shows that informativeness is more influential than trust in terms of youth purchase intention through Instagram. This result will be benefit entrepreneurs in terms of considering the quality of the content of the information posted through their business Instagram so that this will increase the trust level of the users on their business.

Keywords
Instagram, Social Media, Purchase Intention, Youth, Trust, Interactivity, Informativeness

Topic
Technology and management on tourism

Link: https://ifory.id/abstract/PL6kEWMQw7HU


The Impact of Leadership and Work Environment on Employee Performance with Motivation Variable as Mediation (Study at the Wangsa Hotel)
I Made Sara and I Kadek Kertiyasa

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Corresponding Author
Kadek Adi Indra Brata

Institutions
Magister of Management, Postgraduate Program
Universitas Warmadewa

Abstract
This study aims to analyse the impact of leadership and work environment on employee performance with motivation variable as mediation at the Wangsa hotel. The research was conducted at the Wangsa hotel. The number of respondents were 60 people. The sampling technique used in this study was saturated samples. Data are collected by questionnaire with Likert scale. The methods used in this study are descriptive analysis and inferential analysis. The results of the analysis showed that leadership does not affect motivation, it means that leadership has not been able to increase employee motivation at The Wangsa hotel. The work environment has a positive and significant impact on motivation. The better the work environment, the more the employee work motivation increases. In addition leadership has a positive and significant impact on employee performance, which means that the better the leadership, the more the employee performance increases. The work environment does not affect employee performance, meaning that the work environment has not been able to affect the performance of the employees of the Wangsa Hotel. Motivation has a negative and significant impact on employee performance, which means that the higher the motivation, the more the performance will decrease.

Keywords
leadership, work environment, employee performance, motivation variable as mediation

Topic
Finance in tourism

Link: https://ifory.id/abstract/qebRHzcmtN4a


The Impact of Motivation to Job Stress, Job Satisfaction and Job Performance at Alam Puri Villa Art Museum and Resort Denpasar
Ni Luh Putu Indiani; I Ketut Aryanta; Ni Wayan Sitiari; Putu Ngurah Suyatna Yasa

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Corresponding Author
Kadek Adi Indra Brata

Institutions
Magister of Management, Postgraduate Program
Universitas Warmadewa

Abstract
This study aims to (1) explain the effect of work stress on employee performance, (2) explain the effect of work stress on employee job satisfaction, (3) explain the effect of motivation on employee job satisfaction, (4) explain the effect of motivation on employee performance, (5 ) explain the effect of job satisfaction on employee performance, (6) explain how job satisfaction mediates the effect of work stress on employee performance, (7) explain how job satisfaction mediates the effect of motivation on employee performance. This research was conducted at Alam Puri Villa Art Museum and Resort Denpasar. In this study, employee performance is affected by job satisfaction, work stress and work motivation. Respondents of this study were 64 employees of Alam Puri Villa Art Museum and Resort Denpasar. Data analysis was carried out by using PLS (partial least square). The results of this study indicate that: (1) work stress has a negative and not significant effect on employee performance, (2) work stress has a negative and not significant effect on job satisfaction, (3) work motivation has a positive and significant effect on proven job satisfaction, (4) work motivation has a positive and not significant effect on employee performance, (5) job satisfaction has a positive and significant impact on employee performance, (6) job satisfaction is not a mediating variable between work stress on employee performance, (7) job satisfaction mediates the impact of work motivation on employee performance.

Keywords
Job Stress, Motivation, Job Satisfaction, Employee Performance

Topic
Finance in tourism

Link: https://ifory.id/abstract/KJRyhgVHmutQ


The Impact of Work Stress and Organizational Commitment to Turnover Intention At MM Juice Restaurant Bali District
I Wayan Gde Sarmawa; I Putu Randy Ariana; Ni Wayan Sitiari

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Corresponding Author
Kadek Adi Indra Brata

Institutions
Magister of Management, Postgraduate Program
Universitas Warmadewa

Abstract
One form of employee behavior that often arises is the desire to move work (turnover intention) which leads to the decision of the employee to leave their jobs. This is caused by several factors including high work stress and low organizational commitment. This study aims to determine the impact of work stress and organizational commitment on turnover intention at MM Juice Restaurant in Bali. The respondents of this study were restaurant operations employee in all branches of Bali District. The number of samples of this study was set at 77 people by determining the number of representative samples. The study used partial least square (PLS) analysis with the help of the PLS software program. the results of this study indicate that 1) work stress has a negative and significant impact on organizational commitment, 2) work stress has a positive and significant impact on turnover intention, 3) organizational commitment has a negative and significant impact on turnover intention, 4) organizational commitment is a partial mediation between stress work and turnover intention. The implication of this research is that all branches of MM Juice Restaurant in Bali District should pay more attention to the employee turnover rate by looking at the work demands and workload given so that employee does not experience excessive work stress. In addition, it is necessary to increase employee commitment so that it reduces the desire of employee to move to work.

Keywords
work stress, organizational commitment, and turnover intention

Topic
Finance in tourism

Link: https://ifory.id/abstract/pAPk9QafXmMC


THE INFLUENCE OF COMPENSATION, MOTIVATION, AND DISCIPLINE ON EMPLOYEE PERFORMANCE IN BALAI PELESTARIAN CAGAR BUDAYA BALI WILAYAH KERJA PROVINSI BALI, NTB DAN NTT
I Ketut Latra, Ni Wayan Sitiari, Putu Ngurah Suyatna Yasa

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Corresponding Author
Mirsa Umiyati

Institutions
Magister of Management, Universitas Warmadewa

Abstract
The research explanation (1) the effect of compensation on employee performance, (2) the effect of compensation on employee performance discipline, (3) the effect of motivation on employee Discipline, (4) the effect of motivation on employee performance, (5) the influence of discipline on employee performance, (6) how discipline mediates the effect of compensation on employee performance, (7) how Discipline mediates the effect of motivation on employee performance. This research was conducted at Balai Pelestarian Cagar Budaya Bali Wilayah Kerja Provinsi Bali, NTB dan NTT. This research examines the relationship of employee performance, compensation, work discipline and work motivation. The respondents of this study were 65 employees of the Balai Pelestarian Cagar Budaya Bali Wilayah Kerja Provinsi Bali, NTB dan NTT. Data analysis was performed using PLS (partial least square). The results of this study indicate that: (1) Compensation has a negative and insignificant effect on work dissipil not proven, (2) Compensation has a negative and not significant effect on employee performance not proven, (3) work motivation has a positive and significant influence on discipline proven work. (4) work motivation has a positive and non- significant effect on employee performance, (5) Discipline has a positive and significant influence on employee performance, (6) Discipline is not a mediating variable between Discipline and employee performance, (7) Discipline mediate the relationship between work motivation on employee performance

Keywords
Compensation, Motivation, Discipline, Employee

Topic
Technology and management on tourism

Link: https://ifory.id/abstract/ucQRnHFX69VP


THE LEGAL PROTECTION FOR FOREIGN INVESTOR IN ECOTOURISM FIELD IN BALI
Dr. SIMON NAHAK,S.H.,M.H. and Dr. I Nyoman Putu Budiartha, S.H., M.H.

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Corresponding Author
Simon Nahak

Institutions
Warmadewa University

Abstract
This study focuses on how the form of Legal Protection for Foreign Investor in Ecotourism in Bali and how the legal consequences of actions against the law for foreign investors doing business in ecotourism in Bali. This study used Normative Juridical method with Empirical Juridical collaboration because normatively there are legal provisions in providing legal protection, because in reality there are some cases that contradict and against the law. The aim is to provide legal protection for Foreign Investors in Ecotourism in Bali. The result show that the form of legal protection is legal protection according to Customary law, Positive Law; Civil Code, Administration, Criminal and the legal consequences of perpetrators of unlawful acts on Foreign Investors- assets in the Ecotourism field are the result of being legally accountable for every person /legal entity that commits unlawful acts that must be punished. Conclusions that foreign investors- business in the ecotourism field are given a form of legal protection in accordance with Bali Customary Law, Written Law, namely Civil Law, State Administration and Criminal Law. Legal consequences caused by perpetrators of unlawful acts are detrimental to foreign investors in the ecotourism sector so that perpetrators must be held accountable for legal actions, it is recommended that crime in any form should be avoided and if it occurs must be addressed both through mediation and through legal eradication.

Keywords
Ecotourism, foreign investor, law, legal protection

Topic
Law in tourism

Link: https://ifory.id/abstract/xkVFzmnKh4rt


THE MANAGEMENT OF COMMUNITY-BASED SUSTAINABLE TOURIST ATTRACTIONS IN PENGLIPURAN VILLAGE BALI
A. A. Rai Sita Laksmi

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Corresponding Author
A.A. Rai Sita Laksmi

Institutions
Master of Public Administration Warmadewa University
Jalan Terompong No.24 Tanjung Bungkak Denpasar (80233) Bali Indonesia
sitalaksmi08[at]gmail.com

Abstract
The development of Bali tourism aims to preserve culture, nature, and the environment as well as increase economic growth and public welfare. However, in reality tourism development often causes environmental damage and pollution due to the lack of community involvement in the planning, implementation and evaluation of tourism activities. Therefore, research on managing community-based sustainable tourism attractions is important. This study seeks to examine the management of community-based tourist attractions in Penglipuran Village, Bali. The aim is to understand the system and implications of managing community-based sustainable tourism attractions in Penglipuran Village. The theory used in the study is the cultural ecology theory from Kaplan and Manner and the management theory rests on the community of David Korten. This research was designed using a cultural study approach with qualitative methods. Data collection was done by observation, interviews, and document studies. Data analysis was carried out through three channels, namely data reduction, data presentation, and drawing conclusions. The results show that the management system of community-based sustainable tourist attraction in Penglipuran Village is carried out by the Penglipuran Tourism Village Management Institute that involves local community institutions, namely the Penglipuran Indigenous Village. Management systems that involves local communities have implications for the preservation of culture and the natural environment, as well as improving the economy and welfare of local communities due to the development of tourist attractions.

Keywords
management, sustainable development, community-based tourism

Topic
Tourism and environment

Link: https://ifory.id/abstract/FMZYCrp86KGd


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