Indonesia Conference Directory

Corresponding Author
Sispa Nuradiana

Institutions
Master of Management, University of Indonesia
Prof. Wahjudi Prakarsa Building, Salemba Raya 4 Street, Central Jakarta 10430

Abstract
Millennial generation is a potential generation for industry, yet they are quite challenging because of their critical attitude and low brand loyalty. Recently, retail stores have noticed the consumers- shopping journey, especially the millennial generation who pay attention to the process of their shopping journey. As a low-involvement product, this type of product is more often sought by consumers in retail stores, hence consumers more often experience the low-involvement product shopping journey compared to the high-involvement products. However, there is little literature that describes millennial consumer behavior in low-involvement products. This study aims to analyze how millennial behavior in the searching process and confirmation of search behavior can affect consumer output and satisfaction during the shopping trips. This research is a cross sectional study by conducting multiple regression in hypothesis analysis. The regression results show that performance mediates the relationship between search expectations and search disconfirmations, and disconfirmation mediates the relationship of performance with output of consumer search behavior (satisfaction, regret, and spread of WOM). However, the regression results do not show search disconfirmation as a mediator between the performance and hedonic value, utility value, and respondents- choice confidence.

Keywords
Retail Search, Search Disconfirmation, Consumer Searching Behavior

Topic
Management

Link: https://ifory.id/abstract/vY462CRmZB8V

Corresponding Author
Bayu Wiratama

Institutions
Universitas Negeri Semarang

Abstract
Customer loyalty in tourism sector is related to the willingness of tourists to be loyal and to revisit in the future. There are many factors affecting customer loyalty such as experiential marketing, facility, accessibility dan perceived value. However there are several research claiming otherwise. The aim of this research is to examine the direct and indirect effect of experiential marketing, facility, and accessibility on customer loyalty with perceived value as intervening variable. The population of this research is the tourists of Umbul Ponggok tourist object in Klaten Regency.The sample used is 116 respondents by purposive sampling. The data collecting method is using questionnaires analyzed by path analysis which uses variables of experiential marketing, facility, accessibility, perceived value, and customer loyalty.

Keywords
experiential marketing, facility, accessibility, perceived value, customer loyalty

Topic
Management

Link: https://ifory.id/abstract/jp3Cv7nmJMbe

Corresponding Author
Nadia Afira

Institutions
a) Magister Management, University of Indonesia
Jalan Salemba Raya No. 4, Jakarta, Indonesia
*nadiaafira08[at]gmail.com
b)Elevita[at]ui.ac.id

Abstract
Mobile apps have become a game changer in retail business. Consumers can shop anything through their smartphones anytime and anywhere. In Indonesia, various of online marketplaces such Tokopedia, Lazada, and Shopee have emerged giving customers many options to shop and they tend to switch channel easily to another shopping apps. This study tested a conceptual model describing the relationships among Technology Acceptance Model (TAM), flow, mobile irritation, attitude towards mobile shopping apps and intention to repurchase through mobile apps. The sample of this research is consumers who have experienced online shopping using mobile shopping apps. The data were collected from 181 respondents via online questionnaire survey. Structural Equation Modeling (SEM) was used for data analysis using AMOS version 22. The results show that perceived usefulness is significantly has a positive impact to flow while perceived ease of use is not significantly related to flow. Flow is positively related to attitude. In the contrary, mobile irritation has a negative impact to attitude. In addition, the results indicated that attitude is one of the main predictors of consumers repurchase intention and has a greater impact than the direct relation of perceived usefulness to repurchase intention. This study extends the research scope of mobile shopping behavior and provided implications for mobile app retailing.

Keywords
Perceived Ease of Use;Perceived Usefulness; Flow; Mobile Irritation; Repurchase Intention

Topic
Management

Link: https://ifory.id/abstract/pKcRbeug4nXv

Corresponding Author
Wahyu Indar Rachmawati

Institutions
a) Faculty of Communication and Business, Telkom University, Jl. Telekomunikasi, Jl. Terusan Buah Batu No.01, Sukapura, Kec. Dayeuhkolot, Bandung 40257, Indonesia
*indarwr56[at]gmail.com

Abstract
Transaction activities have evolved from cash payments to non-cash payments. The digital payment is a method of payment made using electronic media. Payments can be made through short message service, mobile banking, internet banking, e-money, or e-wallet. This study shows how response of OVO users in Jakarta, Bogor, Depok, Tangerang, and Bekasi (Jabodetabek) to the intention of use digital payments which have become a trend in carrying out transactions of anything practically. This research uses quantitative methods. The research data was obtained through the distribution of google docs online questionnaires which were shared through social media. The sample of this study is OVO users in Jabodetabek with a total of 200 respondents with a percentage of 76% having experience of using e-wallet services. The results showed that the Performance Expectancy, Effort Expectancy, and Perceived Security factors were significantly affecting the intention to use digital payment (OVO) in Jabodetabek. While the Social Influence and Culture factors do not affect significantly the intention to use digital payment (OVO) in Jabodetabek.

Keywords
Digital Payment; Performance Expectancy; Effort Expectancy; Perceived Security

Topic
Management

Link: https://ifory.id/abstract/LgZQvyWxCD63

Corresponding Author
Aulia Tiara Imani

Institutions
School of Business and Management, Bandung Institute of Technology
Jalan Ganesha No. 10, Bandung 40132, Indonesia
aulia.tiara[at]sbm-itb.ac.id

Abstract
Mobile payment services is happening in Indonesia are shifting to support the cashless society future supported by the many tech-savvy consumers in Indonesia. The leading mobile payment players, namely Go-Pay, OVO, DANA, LinkAja, etc. began to expand their target market network by adding the QR Code feature to perform transactions in offline merchants. With the offering transactions of cashbacks, the consumer will more likely to adopt the QR Code because the promotion can only be obtained by making offline transactions at several affiliated merchants. The purpose of this study is to identify the factors that can influence the behavioral intention and the actual usage for using the QR Code feature in mobile payment to perform transactions in offline merchants. This study will also identify the extent to which the actual usage of the QR Code feature can contribute to the National Non-Cash Movement (GNNT), starting from the scope of generation Z in Bandung. This study will be conducted by using Extended UTAUT2 with nine independent variables of Performance Expectancy (PE), Effort Expectancy (EE), Social Influence (SI), Facilitating Conditions (FC), Hedonic Motivation (HM), Price Value (PV), Habit (HT), Trust (T), and Perceived Risk (PR). These variables will be tested to the Behavioral Intention (BI) and also Actual Use (AU). The result indicates that the Habit is the most significant factors to influence Behavioral Intention. While the others, namely Behavioral Intention, Facilitating Conditions, Hedonic Motivation, and Performance Expectancy influence to Actual Usage and Behavioral Intention.

Keywords
Mobile payment; QR Code in Offline Merchants; Generation Z; Extended UTAUT2

Topic
Management

Link: https://ifory.id/abstract/ef8QqEzY49vD

Corresponding Author
mohamad donie aulia

Institutions
Universitas Padjadjaran, UNIKOM

Abstract
Mutual fund is one of the alternative to do an investment especially for the investors that lacks in knowledge about investment and lack of time but still manage to produce great number of benefits. As one of the vehicle to do an investment, mutual fund is a place for the investors to raise funds that later will be invested to stock portfolio by the investment manager. Therefore, the investor doesn-t have to think much about the stock portfolio. Mutual fund is stated by the government in Law no. 8 about Stock Market. This study examines the advantages of mutual fund as an alternative to do an investment and the importance of doing an investment. The level of Indonesian societys literacy regarding financial service products is classified as still small. Even mutual funds are capital market financial services products with the lowest literacy rates. The very small number of mutual fund investors is a special challenge for the capital market industry

Keywords
Mutual fund, stock market, investment

Topic
Management

Link: https://ifory.id/abstract/2kvELxR7fc8W

Corresponding Author
Oman Sukirman

Institutions
a) Catering Industry Management, Indonesia University of Education
Jl. Dr. Setiabudhi no. 229, Bandung 40154, Indonesia
* oman[at]upi.edu

Abstract
Strawberry cultivation in Bandung Regency has long been carried out by people from small to large scale. In general, planting strawberries by the community is done in open land, hilly and rocky using media polybags. Although not all can survive in strawberry cultivation, but this cultivation is very beneficial if done well and correctly. The biggest cost in this business is labor costs. Then the other costs are the cost of the means of production and investment / land rent. This business is a capital intensive business, so good financial management is needed in its business activities. Management also needs partnerships ranging from the level of supply of tools, materials, production, to marketing problems. This study aims to apply the field of financial management in helping strawberry farmers in their financial management. The method used in this activity is a financial management experiment in the cultivation of strawberries. Financial planning, implementation and evaluation are based on activities carried out by strawberry farmers in their business activities. This activity is able to provide good learning about financial management in strawberry cultivation and produce an analysis of strawberry cultivation in the form of financial ratios.

Keywords
Cultivation; strawberry; business analysis; trial; financial management

Topic
Management

Link: https://ifory.id/abstract/LtNHwRm2p4Mk

Corresponding Author
Nurlia Nurlia

Institutions
Balikpapan University
Doctoral Student of Hasanuddin University

Abstract
The purpose of this research is to influence the Current Ratio, Debt to Equity Ratio, Return on Asset, and Price to earning Ratio variables to the companys value in the IDX-listed pharmaceutical Sub-sector company. The population used in this research is 10 pharmaceutical companies. And the sampling is 8 pharmaceutical companies. Sampling by Proposive sampling method with the prescribed criteria of researchers. The method used is a double regression analysis method. Based on the results of the test F, Current Ratio, Debt to Equity Ratio, Return on Asset, and Price to Earnings Ratio are influency together with the value of the company in the IDX-listed pharmaceutical Sub-sector company. Based on the results of the T test, the Current Ratio is negatively influential and insignificant to the company value. Debt to Equity Ratio has a positive and insignificant impact on the companys value. Return on Asset is negative and insignificant to the companys value.

Keywords
company value, Current Ratio, Debt to Equity Ratio, Return on Asset, Price to Earning Ratio.

Topic
Management

Link: https://ifory.id/abstract/YLCTZnHtExm8

Corresponding Author
Yuke Luviana

Institutions
Universitas Komputer Indonesia, Jl. Dipati Ukur No.112-116, Lebakgede, Kec. Coblong, Kota Bandung, Jawa Barat 40132
Magister Management Faculty

Abstract
The tourism sector is one of the largest sources of income for the country. This is not apart from the support of the hospitality industry that becomes supporting means to meet the needs of tourists. Janji Laut Resort Manado is a three-star resort that provides services in the form of lodging with adequate facilities that have the potential to continue to thrive. Nevertheless, there is an increase in the number of tourists who come to Manado city is not balanced with the number of guests staying in the Janji Laut Resort Manado. This suggests that the company needs to review the strategies used in dealing with a constantly changing business environment, especially internal and external factors within a company, and the need to conduct analysis of factors that become the source of the strengths, weaknesses, opportunities and threats faced by the company so that it can be formulated the right strategy to be used in achieving the objectives of the company. The study uses descriptive design with data analysis techniques using internal-external matrices which are analytical tools to determine the companys strategy and position. The research aims to determine which variables are the sources of strengths, weaknesses, opportunities, and threats, as well as to find out their business position on the IE matrix.

Keywords
Internal and External Environment, Internal External Matrix, Business Strategy

Topic
Management

Link: https://ifory.id/abstract/dfEkgRH78Q4n

Corresponding Author
Allya Roosallyn Assyofa

Institutions
Universitas Islam Bandung

Abstract
Based on the 2018 Environmental Performance Index (EPI), Indonesias environmental quality is ranked 133 out of 180 countries. The low quality of the environment is caused by human resources who do not comprehend the concept of environmentally friendly industries. The low comprehension of environmentally friendly industries is also indicated by the low implementation of Green HRM in companies in Indonesia. Green Human Resource Management (GHRM) is an environmentally friendly initiative towards better work efficiency, lower costs, and higher levels of employee involvement. Green HRM plays an important role in organizations to support the resolution of environment-related problems, awareness of the use of more economical natural resources and support environmentally friendly products. The realization of this will help organizations to create energy-efficient work areas. This study uses an exploratory approach which explores the dominant factors that construct green behavior in green HRM practices on the employees of “The first movers on sustainable banking” in Indonesia. Based on the analysis and narrative literature review, factors that form environmentally friendly behavior in HR management practices, includes: (1) regulation; (2) environmental awareness; (3) leader commitment; (4) vision and mission; (5) organizational policies; (6) technology provision; (7) facilities; (8) organizational programs; (9) employee recruitment; (10) employee training; (11) performance appraisal; and (12) compensation program.

Keywords
green banking, green behavior, green human resource management, human resource management

Topic
Management

Link: https://ifory.id/abstract/TyqJ7euZhWHY

Corresponding Author
Ari Yulianti

Institutions
Universitas Islam Bandung

Abstract
The aim of this research is to analyze Hospital Management Information System (HMIS), and to Analyze Structure Design Life Cycle (SDLC) method utilization in Al-Mulk Regional Public Hospital in Sukabumi City. The method utilized in this research is a descriptive qualitative method. The type of this research is a case study research, by using interview, observation and study data collection techniques. The samples of this research are 100 people, which are divided into 5 person of Al-Mulk Hospital Management Team and 95 outpatients. The sampling technique in this research is accidental sampling with SDLC as analysis tool. This research reveals that SDLC method is utilized to improve service quality of hospital information management system provision. Al-Mulk Regional Public Hospital information management system is already integrated with every service unit so that this have affected patient service quality and deprive patient-s buildup in outpatient registration center. The advantage of this research is the utilization of SDLC method, which is still rarely found in any other research.

Keywords
Hospital management, information system, structured design life cycle.

Topic
Management

Link: https://ifory.id/abstract/HLJx9q6P2CFR

Corresponding Author
Putri Fatima Adnantami Lubis

Institutions
Universitas Islam Bandung

Abstract
Service quality is the main focus of modern healthcare; which purpose is to improve patient satisfaction. To improve service quality, it is essential to perform service quality evaluation. One of the most commonly used models for service quality is the SERVQUAL model. Nevertheless, SERVQUAL alone cannot identify specific problems that cause negative gap scores, and root cause analysis methods are required to identify such problems. This study aims to determine the level of service quality according to the SERVQUAL model, and to construct a fishbone model of service quality in Holistic Hospital, Purwakarta Regency. This study is a mixed-method study with a combination of quantitative and qualitative methods. Quantitative data is obtained through the standardized SERVQUAL questionnaire, and qualitative data is obtained through interviews with survey respondents on service quality in Holistic Hospital, Purwakarta Regency. The interview transcripts are analyzed with content analysis to identify issues in service quality. We identified several themes in the service quality model: facility quality, tools and instruments, staff appearance, facility weaknesses, access, and food for the tangibles dimension; problem-solving capability, service hours and scheduling, ineffectivity of treatment, and promise realization for the reliability dimension; communication, response to problems, rate of service in the responsiveness dimension; abiity to answer questions, atmosphere, and lack of trust in the assurance dimension; and staff care, staff hospitality, and service hours inconvenience for the empathy dimension. A fishbone model was constructed according to the problems identified within the five dimensions. The fishbone model can be used to identify factors that contribute to the service quality in Holistic Hospital, Purwakarta Regency.

Keywords
service quality, SERVQUAL, fishbone

Topic
Management

Link: https://ifory.id/abstract/Qmxb8MtjJHuc

Corresponding Author
Hj. Misna Ariani

Institutions
Economics Faculty of Balikpapan University

Abstract
In the digital age 4.0, communication is one of the dominant and important in organizational activities. With good communication will provide work motivation. In addition to communication and motivation, a comfortable and conducive work environment is also a factor for companies and organizations related to work performance of the State Civil Apparatus (ASN). The data collection method was carried out by distributing questionnaires and interviews with 38 employees. The analytical tool used is Path Analysis, with a significance level of 5%. The results show that the first line of communication has a positive and significant influence on work motivation. Likewise the work environment has a positive and significant influence on ASN work motivation. In the second path, communication does not significantly influence work performance, but has an indirect effect on work performance through work motivation. The work environment significantly influences work performance. In addition, work motivation also has a significant influence on work performance. Thus it can be concluded that communication and work environment influences and is able to increase work motivation and work performance for the State Civil Apparatus in the Planning, Research and Development Agency to continue to develop and improve work performance Penajam Paser Utara District.

Keywords
Communication, Work Environment, Work Motivation and Work Achievement of the State Civil Apparatus (ASN)

Topic
Management

Link: https://ifory.id/abstract/pQ8gCDFmUnZu

Corresponding Author
Sri Langgeng Ratnasari

Institutions
Riau Kepulauan University, Batam University, Riau Kepulauan University

Abstract
This study aims to determine the effect of the level of education, work experience, and compensation to the performance of employee through work motivation. This research was conducted at PT. PEB Indonesia with the research population are all employees of the Quality Assurance Department. The sample of this study was 187 employees, using census sampling techniques or saturated sampling techniques. Data collection technique was using questionnaires distributed to respondents. The data analysis technique used SPSS and Structural Equation Modeling. The results of this study are the Education Level has a positive and significant effect on Work Motivation. Work Experience has a positive and significant effect on Work Motivation. Compensation has a positive and significant effect on Work Motivation. Level of Education, Experience, Compensation has a significant effect simultaneously on Work Motivation. Education Level has a significant effect on Employee Performance. Work Experience has a significant effect on Employee Performance. Compensation has a positive and significant effect on Employee Performance. Level of Education, Experience, Compensation simultaneously has a positive and significant effect on Employee Performance. Work motivation has a positive and significant effect on Employee Performance.

Keywords
Education Level, Job Experience, Compensation, Work Motivation, Employee-s Performance

Topic
Management

Link: https://ifory.id/abstract/4bnRADj2BNuw

Corresponding Author
Andi Fauziah

Institutions
a) Graduate Student of the Department of Management, Faculty of Economic and Management, IPB University (Bogor Agricultural University)
b,c) Lecturer of the Department of Management, Faculty of Economic and Management, IPB University (Bogor Agricultural University)

Abstract
This paper investigates whether the prospect theory exists in the decision making of individual investor investment decision using the value function of cumulative prospect theory proposed by Tversky and Kahneman (1992). Firstly, ward method is used to separate the respondents. Investors type respondents are separated from the traders type, assuming that the investor is more unaffected to the daily closing price change. The next analysis is only focusing on the traders type respondents. Each traders decision is grouping on a binary scale with the decision to sell or hold the stock. After that, logistics regression is used to mapping the probabilities of each traders decision on each buying price base return. The probabilities from logistics regression then multiplied by the buying price base return resulting in a value function that is subsequently used in nonlinear regression. The results show a contrary curve from prospect theory hypothetical value function. Traders from Indonesia Stock Exchange Investment Gallery show a convex curve on a profit condition and a concave curve on the loss condition. This research contributed to the development of quantitative methods in testing the prospects theory on stock transactions.

Keywords
Buying price base return; Logistics regression; Nonlinear regression; Prospects theory; Ward method

Topic
Management

Link: https://ifory.id/abstract/wUMP7ZmXRpWJ

Corresponding Author
diki atriana

Institutions
(a) Postgraduate student of UNJ (Universitas Negeri Jakarta) Jalan Rawamangun Muka, Jakarta 13220
(b) Faculty of Management of UNJ

Abstract
The purpose of this research was to evaluate human resource management program of Indonesian Navy Supply officer corps. There are eight branches of corps of Indonesian Navy to fulfill the its tasks and goals. This is a qualitative research using Context Input Process Product (CIPP) model. Data are collected through observation, focus group discussion, dialogue and survey questions. There are 130 Supply officers who being subject to the survey using content analysis technique. The result of this research are as follow: Context, Supply officer should have a proper competence in terms of duty, rank, education and psychology; Input, the software to govern and regulate the program should be revised; Process, there is a lack of planning documents to run the program properly; and Product, the program is a must program not only for Supply corps but also for the Indonesian navy. It is clear that the program is vital and significant for the navy and need to be refined in the near future.

Keywords
Program evaluation, CIPP model, Indonesian Navy, HRM

Topic
Management

Link: https://ifory.id/abstract/4gVnyHhefPrc

Corresponding Author
Mirwan Perdhana

Institutions
*Faculty of Economics and Business and Center for Career and Capacity Development Studies, (CAREERS), Diponegoro University Jl. Prof. Soedarto, S. H., Tembalang, Semarang 50275, Central Java, Indonesia
** Master of Management, Diponegoro University Jl. Erlangga Tengah 17 Semarang 50241, Central Java, Indonesia

Abstract
Establishing new business could be challenging, especially when the type of the business is prevalent. Nevertheless, this study managed to investigate the hurdles and challenges in building a small business in culinary sector. Utilizing a qualitative case study approach, this study explores the hurdles, challenges and key success factors in establishing a culinary business. A local culinary family business in the city of Semarang that has been established for 14 years became the case study, with both the owner and his wife as the main participants of the study. Quality management in the production process, marketing strategy and financial management strategy are among success factors determining the sustainable competitive advantage in the culinary business. Implication for management theory and practice were discussed.

Keywords
Small Business, Family Business, Culinary Business, Qualitative Case Study, Restaurant

Topic
Management

Link: https://ifory.id/abstract/TM6UQmuRb2Ac

Corresponding Author
Hedi Hastriawan

Institutions
a) hedihastriawan[at]ymail.com, University of Mulawarman
b) anis_utary[at]ymail.com, University of Mulawarman
c) musdalifah.azis[at]gmail.com, University of Mulawarman

Abstract
Firm value is a very important thing because it will affect the investors decision to invest in the company. One of the factors that can influence company value is the companys financial performance. Based on IHSG data at closing date of February 20, 2018, the IHSG posted its highest position at the level of 6,693, where the mining sector had the highest rate of return of 26.99%. In the mining sector, the coal mining subsector has the largest number. Coal mining companies are companies with strongly influenced by the movement of predetermined global commodity prices called Reference Coal Prices (HBA). HBA experienced a significant increase since November 2016 to reach its highest point in August 2018 at a price of USD 107.83 per ton. Based on this, the researchers are interested in making an impact of coal prices on financial performance toward coal mining company value. The results showed that the financial performance of the value of coal mining companies proxied by profitability had a positive and significant effect. Meanwhile the impact of coal prices can only strengthen and moderate the effect of financial performance as measured by profitability on the value of coal mining companies.

Keywords
Financial Performance; Firm Value; Coal Prices

Topic
Management

Link: https://ifory.id/abstract/MCX7uag24GJ8

Corresponding Author
musdalifah azis

Institutions
FEB Universitas Mulawarman

Abstract
Firm value is a very important thing because it will affect the investors decision to invest in the company. One of the factors that can influence company value is the companys financial performance. Based on IHSG data at closing date of February 20, 2018, the IHSG posted its highest position at the level of 6,693, where the mining sector had the highest rate of return of 26.99%. In the mining sector, the coal mining subsector has the largest number. Coal mining companies are companies with strongly influenced by the movement of predetermined global commodity prices called Reference Coal Prices (HBA). HBA experienced a significant increase since November 2016 to reach its highest point in August 2018 at a price of USD 107.83 per ton. Based on this, the researchers are interested in making an impact of coal prices on financial performance toward coal mining company value. The results showed that the financial performance of the value of coal mining companies proxied by profitability had a positive and significant effect and also solvency had a negative and significant effect. Meanwhile the impact of coal prices can only strengthen and moderate the effect of financial performance as measured by profitability on the value of coal mining companies.

Keywords
Financial Performance, Firm Value, Coal Prices

Topic
Management

Link: https://ifory.id/abstract/QVnK3m2LqJWG

Corresponding Author
Linda Setiawati

Institutions
Universitas Pendidikan Indonesia

Abstract
The purpose of this research was to obtain an overview of the impact of teacher certification on improving the quality of learning. This study used a qualitative descriptive method with the research instrument used was a questionnaire and interview. The respondents in this study were 50 certified elementary school teachers in northern Bandung and central Bandung. The results of the study showed that teacher certification has not had a significant effect on improving the quality of learning, this can be seen from: a lack of teacher understanding of learning models; teachers lack mastery in thematic learning material; communication between teachers and parents is still not good, and; coordination between teachers and schools to get support for facilities is still not good. Therefore it is necessary to improve the quality of teacher competencies such as pedagogic competence, professional competence, competence, social competence and personality competence.

Keywords
Teacher Certification, Learning quality, elementary school, teacher competencies

Topic
Management

Link: https://ifory.id/abstract/JEWHh2rNwXAf

Corresponding Author
musdalifah azis

Institutions
FEB Universitas Mulawarman

Abstract
Stock price is one of purposes created by financial performance, and by impacted VAIC and GCG can increase correlation between financial performance and stock price. If stock prices increase, investors or potential investors assume that the company has successfully managed their VAIC and GCG. Stakeholders and shareholders also hope that company management can manage their resourches to be able to create value added of Intelectual Captal. In achieving the company-s goals, management need a system that can control the company by implementation of good corporate governance. The purpose of this research was to examine the effect value added of intellectual capital and good corporate governance on financial performance and stock prices. The population of this research is manufacturing companies listed on the Indonesian stock exchange the period 2012-2018, a total sample of companies amounted to 14 samples were taken by using purposive sampling method. The results of this study indicate that (1) intellectual capital has significant positif effect on financial performance, (2) Intellectual capital has not significant positif effect on stock prices, (3) good corporate governance has not significant negative effect on financial performance, (4) good corporate governance has significant negative effect on stock prices, (5) intellectual capital has significant positif effect on stock prices with financial performance as intervening variable, (6) good corporate governance has not significant negative effect on stock price with financial performance as intervening variable, and (7) financial performance has significant positive effect on stock prices.

Keywords
Intellectual Capital, GCG, Financial Performance, Stock Prices

Topic
Management

Link: https://ifory.id/abstract/yzqJZdLWTfN8

Corresponding Author
Rusdiah Iskandar

Institutions
FEB UNMUL

Abstract
Stock price is one indicator of the success company management. If stock prices increase, investors or potential investors assume that the company has successfully managed their business. Stakeholders and shareholders also hope that company management can manage their resourches to be able to create value added of intellectual capital. In achieving the company-s goals, management need a system that can control the company by implementation of good corporate governance. Good corporate governance is believed to be able to encourage professional management. The purpose of this research was to examine the impact of intellectual capital and good corporate governance on financial performance and stock prices. The population of this research is manufacturing companies listed on the Indonesian stock exchange the period 2012-2018, a total sample of companies amounted to 14 samples were taken by using purposive sampling method. The results of this study indicate that (1) intellectual capital has significant positif effect on financial performance, (2) Intellectual capital has not significant positif effect on stock prices, (3) good corporate governance has not significant negative effect on financial performance, (4) good corporate governance has significant negative effect on stock prices, (5) intellectual capital has significant positif effect on stock prices with financial performance as intervening variable, (6) good corporate governance has not significant negative effect on stock price with financial performance as intervening variable, and (7) financial performance has significant positive effect on stock prices.

Keywords
Intellectual Capital, GCG, Financial Performance, Stock Prices.

Topic
Management

Link: https://ifory.id/abstract/VRfnyZMBFTzq

Corresponding Author
BEJO SANTOSO

Institutions
MULAWARMAN UNIVERSITY

Abstract
Remuneration is one method to encourage individual performance as well as organizational performance. Some studies show organizational performance has structure and policy effects to staff. Narrow down the distinction is needed to ensure such policy on performance working properly. This situation currently happens at the public university as response to organizational and individual performance. This study aims to analyze the implementation and challenges of remuneration on the performance of lecturers at the Mulawarman University. This research uses a descriptive qualitative approach. The method used in qualitative research is conducting semi-structured interviews with several participants and adapted to the study. The results show that there are factors that support and hinder the implementation of remuneration at the Mulawarman University. There are supporting factors, such as regulation, performance guidelines, socialization of procedure, lecturers- performance, policy implementation, human resources, organizational capability, commitment of implementers and evaluation. While, the inhibiting factor are timelines and method used to measure performance. The biggest challenge of this remuneration policy at the Mulawarman University is financial management and adequacy of funding to sustain the implementation of remuneration. In short, to sustain better individual and organizational performance, improvement of business plan and development need to be done quickly.

Keywords
remuneration, performance, performance measurement, remuneration policy, implementation challenge.

Topic
Management

Link: https://ifory.id/abstract/HARTPCdta3Mq

Corresponding Author
Ranu Iskandar

Institutions
Yogyakarta State University

Abstract
This research aims to identify the difficulties of 5S methodology implementation in Automotive Laboratory of Mechanical Engineering at UGM Vocational School. This study applied descriptive research. This research belongs to the type of case study. The techniques of data collection are interviewing, observation, and questionnaire.. Implementation of 5S in the Automotive Laboratory of Mechanical Engineering at UGM Vocational School by questionnaire showed that Seiri, Seiton, Seiso, Seiketsu, and Shitsuke are very good. However, by observation Implementation of 5S in the Automotive Laboratory showed that Seiri gets 75%, Seiton gets 71%, Seiso gets 100%, Seiketsu, gets 67% and Shitsuke gets 86%. The difficulties of implementing 5S Methodology in the Automotive Laboratory are (1) unused lab materials are not concised yet, (2) trainer kit and engine stand are not well-organised, (3), there is dust on material that is used at the same semester, (4) it necessary to add visual aids, especially K3, and (5) there is no long-term 5S habituation. Possible solutions to those problems are by (1) organising unused materials in accordance with the needs and storing them in the warehouse for materials which has never been used for years, while the necessary materials are placed in the middle of working area, (2) designing the placement of practicum material using colour labelling on the floor, 3) cleaning all material regularly, (4) adding more K3 posters in automotive laboratory, and (5) increasing the tendering grants and establishing harmonious communication betweeen educational staffs and students. The suggestion for improvement in the Automotive Laboratory of Mechanical Engineering at UGM Vocational School is expected to enhance the efficency and effectiveness in the lab.

Keywords
Automotive, Laboratory, Seiketsu, Seiri, Seiton, Seiso, and Shitsuke

Topic
Management

Link: https://ifory.id/abstract/kFfJzEYXtDHr

Corresponding Author
Lela Lestari

Institutions
a) Master of Management, Faculty of Economics and Business, Diponegoro University
Jl. Erlangga Tengah 17, Semarang 50241, Indonesia
*lelalestari17[at]gmail.com

Abstract
This qualitative phenomenological study aims to test and compare the perceptions of workers in the banking sector regarding the implementation of STARA in their work. This study was conducted through in-depth interviews with informants regarding perceptions about optimizing the implementation of STARA in the banking sector in the form of banking digitalization in Industrial Revolution 4.0 era. The position of informants is a teller, customer service, and back office. This study used a non-random sampling method with a purposive sampling technique which amounts to 12 informants. The results of the study show that the majority of bank employees in the position of frontline (teller and customer service) feel threatened that their position can be replaced by the implementation of STARA. However, some of the informants at the frontline position also stated that they did not feel threatened because they believed that customers more feel comfort when served by humans rather than being served by machines. Meanwhile, bank employees in the back office position have not yet felt a threat with the implementation of STARA because they feel that the analysis process cannot be fully carried out properly by a system and still requires humans. In addition, several employees stated that the implementation of STARA made it easier to complete their work and could be used as an opportunity to achieve work performance. The results of this study also show that overall employees have not felt a decrease in work commitment to the organization, obstacles in career advancement, the desire to move, be cynical, and feel depressed when working with the predicted that STARA implementation can take their jobs.

Keywords
STARA; banking digitalization; disruptive technology; bank employees; work commitment

Topic
Management

Link: https://ifory.id/abstract/Axz8Uyca9KbP

Corresponding Author
Nina Oktarina

Institutions
Universitas Negeri Semarang

Abstract
The study examined and analyzed empirically the influence of innovation toward the marketing performance on micro, small and medium enterprises of convection in Semarang City. Based on the research gap of the research results about the influence of entrepreneurial networking toward the marketing performance; we got a proposition that business superiority was the ability of a business to give more values than competitors; such as developing the product quality, creating more varied products, providing better services, creating customer loyalty, and determining the competitive selling price with the cooperative spirit which was beneficial and useful. The business superiority potentially improved the marketing performance. The underlying theories of the study were the social capital theory, the competitive advantage theory, and the organizational and dynamic capability approach. The population of the study was the micro, small and medium enterprises of convection in Semarang City. There were 100 respondents as the samples of the incidental sampling.The respondents were the owners / managers of convection enterprises; the samples were prioritized for enterprises which belonged to the characteristics of the cluster target program at the Office of Industry and Trade in Semarang city. The data were analyzed by multy Regrecation. The results of the study showed that generally the marketing performance through the innovation include calture innovation, technice innovation, product innovation, and administration innovation. Then; it issuggested that the marketing performance isnecessary to be built and developed on the micro, small and medium enterprises of convection.

Keywords
Innovation; Marketing Performance; Enterprises of convection

Topic
Management

Link: https://ifory.id/abstract/ehujKYFcHAQ9

Corresponding Author
Nury Ariani Wulansari

Institutions
Universitas Negeri Semarang

Abstract
One aspect that should be considered in the formation of adaptive work behavior is the development of an innovative climate that encourages employees to create new ideas. This adaptive work behavior includes the willingness to generate ideas, promote and introduce this idea to others and the ability to realize it. This innovation is currently being carried out intensively by universities. However, not many studies have realized that innovative climate plays a dominant role to achieve adaptive work behavior. The purpose of this study was to examine the involvement of innovative climate moderation roles on the effect of implementing leadership style to reach subordinate adaptive performance. The sample in this study was staff at state universities in Semarang with a minimum response rate of 80%. This research method uses quantitative designs that are tested through SEM. The results of this study are expected to be a reference and input to stakeholders in higher education regarding the importance of innovative climate that must be developed if you want to realize the innovative work behavior of all staff.

Keywords
Innovative climate, leadership style, adaptive performance

Topic
Management

Link: https://ifory.id/abstract/CJvVmMaeUxjF

Corresponding Author
Priska Vasantan

Institutions
Sekolah Tinggi Ilmu Manajemen Shanti Bhuana

Abstract
According to the Presidential Regulation of the Republic Indonesia no. 131 of 2015 concerning determination lagging area 2015-2019, Bengkayang is one of the underdevelop districts that lagged in various aspects of life, especially in terms of education which have been formulated by BPS Bengkayang 2018. Basic education is the basis of learning for students to continu their education especially nowaday in this era of industrial revolution 4.0. We conducted research at the elementary school regarding the impact of the teachers economic life on the process of knowledge transfer in the school during the industrial revolution 4.0 era which aims to find the factors that become obstacles transfer of knowledge in the school. This study used a qualitative method with in-depth interviews and observations at Tampe school. The results of this study are that most of the teachers are part timers who have very little salary so they have to look for side jobs in supporting their families and this affects the transfer knowledge in the learning process because of their absence from school. The limitations of the teacher qualifications are in accordance with the project fields so that the transfer knowledge to students cannot be maximally given.

Keywords
knowledge transfer process, industrial revolution, economy.

Topic
Management

Link: https://ifory.id/abstract/xNmDpC4g6GY2

Corresponding Author
Windi Novianti

Institutions
Management Department, Faculty of Economic and Bussiness, Universitas Komputer Indonesia
Jalan Dipatiukur No.112-114, Bandung 40132, Indonesia
*windi.novianti[at]email.unikom.ac.id

Abstract
The purpose of this study was to find evidence of whether World Inflation and Crude Oil Prices had an effect on the Composite Stock Price Index (CSPI) in the Indonesian Stock Exchange (IDX) of the 2015-2018 period by taking samples for 4 years on the IDX. This research method used descriptive and verification through a quantitative approach. The design of the analysis used is multiple linear regression using secondary data, while the hypothesis testing uses T-Tests and F-Tests. The findings of this study were fluctuations between inflation, world crude oil prices, and the Composite Stock Price Index (CSPI) in each year. Statistical analysis proves that simultaneously Inflation and World Crude Oil Prices have an effect on the Composite Stock Price Index (CSPI). While partially shows that inflation affects the Composite Stock Price Index (CSPI) and World Crude Oil Prices affect the Composite Stock Price Index (CSPI). When income increases, prices become expensive and buying the community or company for the goods becomes less and will increase the profits earned by the company a little and also investors are reluctant to invest in the company. Determine, the compilation of oil prices increases, the mining companies are in great demand because the number of oil demanders by the community will help increase the companys profits and also investors will invest more in these companies and of these two things will increase in the increase and increase in the Composite Index types every day and seconds that can help towards economic development in Indonesia.

Keywords
Inflation, World Crude Oil Price Stock Price Index (CSPI)

Topic
Management

Link: https://ifory.id/abstract/Zdy8BPHxgYb9

Corresponding Author
Muhammad Wahyu Ferdian

Institutions
Universitas Islam Bandung

Abstract
Patient loyalty is a patient attitude that reflects a loyalty to the service to take advantage of repeated health services in meeting the needs of medical services. This study aims to determine the effect of Islamic service behavior on the loyalty of uninsured patients in obstetrics and gynecology department at Sayang General Hospital Cianjur. This research is a descriptive and verification research. The study population was uninsured obstetrics and gynecology patients at Sayang General Hospital Cianjur, with a total sample of 289 people studied using accidental sampling techniques. The data collection technique used was a questionnaire. The analytical method used is descriptive analysis with data tabulation and verification analysis with regression analysis to test the hypothesis. The results of the t test showed significance <0.001. The conclusion was found that the behavior of Islamic services had a significant influence on the loyalty of general patients in the Sayang General Hospital Cianjur.

Keywords
Islamic Service Behavior, Patient loyalty, Sayang Hospital, Uninsured patients,

Topic
Management

Link: https://ifory.id/abstract/NqhD8u9wfmdB