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Abstract Topic: Management

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INTERNAL AND EXTERNAL FACTORS FOR DETERMINING THE EFFICIENCY OF SHARIA BANKING IN INDONESIA (With the Two-Stage Data Envelopment Analysis Approach)
Rafika Rahmawati

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Corresponding Author
Rafika Rahmawati

Institutions
Islamic University 45 of Bekasi (Universitas Islam 45 Bekasi)

Abstract
This study aims to analyze the internal and external factors that determine the efficiency of sharia banking in Indonesia. The this research used Two-Stage Data Envelopment Analysis. In the first stage, this research ellaborated efficiency by using Data Envelopment Analysis (DEA) approach and the second stage is regression analysis of Tobit Model. The results indicate (i) the efficiency level of Sharia Commercial Bank during the research period is categorized as less efficient, that is because assets and market share still small. And (ii) the internal factors that determine the efficiency are asset and ROA, they have significant negative effect. Meanwhile, the external factors determining the efficiency are GDP, inflation, and market share, they have significant positive effect. The important findings for Sharia Commercial Banks managers that assets unprofitable because assets have not been managed optimally, so that inefficiencies occur. Meanwhile stable external factors will improve bank efficiency.

Keywords
Efficiency, Islamic Banking, Two-Stage DEA

Topic
Management

Link: https://ifory.id/abstract/d7FG4YZfTJDj


Investigating the effect of Psychological Capital on Turnover Intention
Erwin Rivaldi (a), Jimmy Sadeli (b)

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Corresponding Author
Erwin Rivaldi Jaya Nugraha

Institutions
(a) University of Indonesia
(b) Binus University

Abstract
A high level of employee turnover in the company might cause negativity in this company such as decreasing productivity and might take a toll on financial budget. Companies will strive to minimize the level of voluntary employee turnover where possible. PsyCap was explored in many researches related to turnover intention and was positively proven. This study aims to investigate the effects of Psychological Capital (PsyCap on employee turnover intention through three mediating variables. Quantitative methods were used, and this study extracted 257 samples from State-Owned Enterprises (BUMN) engaged in telecommunications in Indonesia. In order to better represent the company as a whole, stratified sampling was used. SPSS software was used to process the data with Process V 3.0 macro as an addition. The results of this study revealed positive & significant relationship of PsyCap towards mediating variables while significant & negative relationship between mediating variables and turnover intention. In addition, there is evidence of mediating effects of PsyCap towards turnover intention through job satisfaction, work engagement and psychological well-being.

Keywords
Psychological capital, work engagement, job satisfaction, psychological well-being, turnover intention

Topic
Management

Link: https://ifory.id/abstract/KVQqzgrpRvyU


Investigation and Analysis of Omni-channel Logistics Models: Study in the Retail Industry in Indonesia
Eliot Simangunsong, Ivan Evander Subagyo

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Corresponding Author
Eliot Simangunsong

Institutions
School of Business and Economics
Universitas Prasetiya Mulya
JL. RA. Kartini (TB Simatupang)
Jakarta 12430

Abstract
Retail industry has undergone several transformations over the years. Currently there are three types of retail channel from a logistical perspective. The first type is single-channel logistics, where retail traders operate one sales channel and the logistic system is dedicated for one channel. The second type is multi-channel logistics, where retail traders use several channels, such as store and direct sales. The third type is omni-channel logistics, where retail buyers and traders do not differentiate channels. Shared logistics management is usually available through e-commerce and online sales. The objectives of this research are to investigate retail transformation trend from offline retail traders to multi/omni-channel logistics and identification of suitable business strategy. By using an empirical quantitative approach in the form of a survey, data from 114 electronic retailers have been collected, consists of 70 respondents are retail stores that have both offline and online stores and 44 respondents only have offline stores. The result of analysis shows that most retail transactions are offline transactions where buyers have to go to the retail stores to claim their products. However, there is enough empirical evidence that retail that use multi-channel and omni-channel logistics have better financial performance compared to offline stores only. Three critical factors have been identified to contribute to the total retail sales increase. Firstly, price discrimination in product delivery, secondly, the existence of dedicated resources (space and staff) that are optimally used in terms of work time efficiency and buyer service, and thirdly, the ability for consumers to see every goods or stocks in all retail shops/warehouses.

Keywords
E-Commerce; B2C; Multi-channel; Omni-channel; Logistic

Topic
Management

Link: https://ifory.id/abstract/Bv4MP2ydZWLc


Investor Attention on Stock Return and Liquidity : Evidence on Emerging Market
Fitri Aprilina (a), Zaӓfri Ananto Husodo (b)

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Corresponding Author
Fitri Aprilina

Institutions
(a) Master of Management, Faculty of Economics and Business, Universitas Indonesia
fitri.aprln[at]gmail.com

(b) Faculty of Economics and Business, Universitas Indonesia

Abstract
The research examines the evidence of search intensity toward stock return and liquidity in emerging market country. The sample consist of 9 emerging market country classified as MSCI EM Index. Search intensity is measured by Google Trends named Google Search Volume Index (SVI) as a direct proxy for individual investor-s attention and Abnormal Trading Volume (ATV) as proxied for liquidity. We use Fama-French Three Factor Model to explain stock return variability in emerging market. We obtain weekly data for the period from July 2014 – June 2018 and currency depreciation as attention-grabbing event. We classified the sample into 3 portfolio which are low currency depreciation, medium currency depreciation and sharp currency depreciation. The result showed that the SVI has tendency to explain stock return variability in certain portfolio even though in general SVI insignificant toward stock return and liquidity. Market factor (market risk premium) consistent positive and significant in overall portfolio. ATV has dominance information rather than SVI in explaining stock return. Additionally, we find that in low and sharp currency depreciation, investor tend to invest in small stock with high book to market meanwhile in medium currency depreciation investor tend to invest in big stock with high book to market. Overall, we conclude that in emerging market investor behave on their rationality compared with behavioral aspects.

Keywords
Fama-French Three Factor Model, Emerging Market, Investor Attention, Behavioral Finance, Asset Pricing

Topic
Management

Link: https://ifory.id/abstract/Z7fcJ6X4nTAw


Jakarta Islamic Index (JII) Performance Analysis Before, During and After the 2008 Global Crisis Using Sharpe, Treynor, and Jensen Index
Mohammad Benny Alexandri, Mohamad Donie Aulia

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Corresponding Author
mohamad donie aulia

Institutions
Universitas Padjadjaran, UNIKOM

Abstract
The stages of the investment decision process include five stages of decision, which is the determination of investment objectives; investment policy determination; selection of portfolio strategy; asset selection; measurement and evaluation of portfolio performance. This study aims is to find out (1) which optimal portfolio is best performing after being measured by Sharpe, Treynor, and Jensen Indexes (2) Comparison of the performance rankings of the Sharpe, Treynor, and Jensen models of the optimal portfolios of the Jakarta Islamic Index which were formed before, medium, and after the crisis whether the results obtained are the same or there are differences between the three models. The results of this study indicate that there is no significant difference in the measurement of optimal portfolio performance in the period before, during, and after the 2008 global crisis using the Sharpe, Treynor, and Jensen methods.

Keywords
Sharpe, Treynor, Jensen, Jakarta Islamic Index

Topic
Management

Link: https://ifory.id/abstract/KezLECpqBJnR


Knowledge Chain as A System in Building Pesantren Entrepreneurial
Muhardi; Nurdin; Aminuddin Irfani

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Corresponding Author
Muhardi Muhardi

Institutions
Universitas Islam Bandung

Abstract
This research aims to analyze the role of knowledge chain as a system in developing pesantren entrepreneurship. In line with the objectives of this study, the analysis approach used is knowledge chain model. The study is conducted at the pesantren Dzkir Al-Fath in Sukabumi City, Indonesia. Data is collected through interviews and discussions with leaders of pesantren, mahasantri (santri at higher level), alumni, and also the entrepreneurial community fostered by the pesantren. The results of this study indicate that knowledge chain can be derived from internal knowledge with knowledge sources from pesantrens internal or external creativity. The practice of internal knowledge is then transformed into entrepreneurial practices of the external environment executed by alumni and jamaah community. This means that knowledge chain can be assessed as a system that can develop pesantren entrepreneurship in a sustainable manner.

Keywords
Knowledge chain; system; pesantren entrepreneurial.

Topic
Management

Link: https://ifory.id/abstract/VvMbYujnW3Qx


Knowledge Sharing through Majlis in Fostering the Economy of Jamaah
Muhardi; Nurdin; Aminuddin Irfani

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Corresponding Author
Muhardi Muhardi

Institutions
Universitas Islam Bandung

Abstract
This study aims to analyze the role of knowledge sharing through majlis in improving the economy of jamaah. It starts by identifying the field situation related to the existence of a knowledge majlis as a place of knowledge sharing and livestock business groups formed to strengthen the bargaining power of group members. This research uses a descriptive qualitative method with the research target of members of animal husbandry business group fostered by the pesantren Dzikir Al-Fath in Sukabumi, Indonesia. To achieve the research objectives, primary data are obtained from focused group discussions. The research results show that knowledge sharing through majlis plays an important role in the economic improvement of jamaah. The business group considers that knowledge sharing through majlis has instilled the true economic principles in the right way, namely the principles of Siddiq, Amanah, Tabliq, and Fathonah. These principles are able to build trust from the stakeholders, which in turn can build on the economic success of the jamaah concerned.

Keywords
Knowledge sharing, Majlis, Coaching, Economic of jamaah

Topic
Management

Link: https://ifory.id/abstract/TrQ8dAmbkzyn


Lecturer Intellectual Capital Planning to Achieve University Vision
Uus Mohammad Darul Fadli (a), Maruf Akbar (a), Thamrin Abdullah (a), Syifa Pramudhita Faddila (b)

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Corresponding Author
Uus Mohammad Darul Fadli

Institutions
(a) UNJ Jakarta Human Resource Management Postgraduate Program, Jl. Rawamangun Muka East Jakarta 13220
(b) Universitas Buana Perjuangan Karawang, Jl. HS Ronggowaluyo Telukjambe Timur Karawang 41361

Abstract
Lecturers Intellectual Capital are invisible capital that has been owned by lecturers who are planted in various aspects of institutions that are able to create university value. The purpose of this study is to explore the experience of university leaders in planning intellectual capital of lecturers in order to achieve the vision determined by the university. This study uses a phenomenological method which is expected to explain as accurately as possible the phenomenon of lecturer intellectual capital planning that occurs in the university, refrain from theories that underlie the research, and be faithful to the facts of experience of university leaders. Samples were taken by purposive sampling that followed by snowball sampling. Data was obtained by observation and in-depth interviews with 11 leaders of university, faculty, study programs and lecturers. Data were analyzed using content analysis with conventional approaches. The results of the study show that in order to achieve its vision, the university conducts intellectual capital planning in the form of planning knowledge, skills, abilities, experiences and behavioral planning that documented in the Statute, Campus Development Master Plan, Strategic Plan, Annual Operational Plan and Staffing Regulations. Thus the university has implemented a plan that enables the achievement of the vision it plans.

Keywords
Planning; Lecturer Intellectual Capital; Content Analysis; University Vision

Topic
Management

Link: https://ifory.id/abstract/krY8uzQc32MH


Linking Internal Brand Management on Organizational Citizenship Behavior in Airline Industry
Annistya Oedaya, Ayu Aprilianti Lizar

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Corresponding Author
Annistya Oedaya

Institutions
Universitas Indonesia

Abstract
Airline industry had evolved into part of service industry. To have competitive advantage in the tight competition era, it is important for airline company to implement internal brand management that would be trigger of employees- beneficial and desired behaviors and attitudes that goes beyond their formal job description which called organizational citizenship behavior. In this study, we would examine the link between internal brand management, organizational identification, work engagement and organizational citizenship behavior in airline industry. Using questionnaire survey to 319 employees in Airline XYZ, we would test the model that has been proposed. The model includes different dimensions of Internal Brand Management and different manifestations of organizational citizenship behavior. The direct effect and indirect effect was analyzed using Structural Equation Method in Lisrel 8.80.

Keywords
Internal Brand Management, Organizational Citizenship Behavior, Organizational Identification, Work Engagement

Topic
Management

Link: https://ifory.id/abstract/aCdhFeL3yUBW


Marketing-Approach Competitive Advantage of Online-Based Public Transportation
Muhammad Iffan

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Corresponding Author
Muhammad Iffan

Institutions
Departement of Management
Faculty of Economic and Business
Universitas Komputer Indonesia
Jalan Dipatiukur No. 112-114, Bandung 40132, Indonesia

Abstract
This research was aimed at determining competitive advantage using marketing approach of online-based public transportation. Marketing approach used in this research is a service marketing mix that includes product, price, promotion, place, people, process, and physical evidence. Methods used in this research was comparative analysis using parametric analysis, independent sample t-test. Sampling method used in this research is random sampling through the distribution of a series of questionnaires to 200 online-based public transportation customers as a case study. This research investigated mean difference of competitive advantage between online-based public transport using marketing approach strategy. The result showed that there was a significant difference on four competitive advantage factors on online-based public transportation. Nevertheless, competitive advantage could be a factor that can determine the long-term success of online-based service company, especially online-based public transportation sector. The finding of the research contributes to encourage online-based service company to develop their competitive advantage to compete with others. By applying the appropriate marketing strategy, it is expected that the company can create added value for the products/services offered to the public so they can achieve competitive advantage and win competition in the market.

Keywords
Competitive Advantage, Online-Based Public Transportation

Topic
Management

Link: https://ifory.id/abstract/8B6Fph7RYyZX


Millenials Entreprenuership : How The Factors Influences Entrepreneural Intentions
Khan Muhammad Mirza; Dodi Tirtana

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Corresponding Author
Khan Muhammad Mirza

Institutions
Master Of Economics Science, Universitas Diponegoro

Abstract
The dinamyc generation of millenials have a unique strategy for build an entrepreneurship. Increasing demography of millenials in Indonesia is advantage because we have more wish goals in entrepreneurship. Intentions influence behavior for make an action outcomes. The ability to understand intension became central issue. This study to present and test an Entrepreneurial Intentions Model. The theory of planned behaviour and Shapiro-s Model of Enpreneurial Event show that the impact of indivuaal and contextual factors on intention development on generally utilized paradigm. The result show that attitude, subjective norm, perceived opportunity, physcological characteristic infuence on Entrepreneruial Intentions. All variables of interest positive and significant effects on Entrepreneruial Intentions.

Keywords
El, Attitude, subjective norm, percieved opportunity, psychological characteritic

Topic
Management

Link: https://ifory.id/abstract/yxaAKqp4MQE3


Moderating Effect of Perceived Remaining Time in The Relationship between Job Demand and Job Stress
Luthfia Putri Rizki, Debora Eflina Purba*

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Corresponding Author
Luthfia Putri Rizki

Institutions
Faculty of Psychology, Universitas Indonesia
Kampus Baru UI, Depok 16424, Indonesia
*eflina[at]ui.ac.id

Abstract
This study aims to investigate the moderating effect of perceived remaining time on the relationship between job demand and job stress. Using the Conservation of Resources (COR) theory to explain the moderation effect, we argue that the relationship between job demand and job stress is weakened by perceived remaining time. Data were collected using online survey on public sector employees from several ministries in Indonesia (N = 220). Data were analyzed using Hayes- PROCESS macro on SPSS software. Results showed that perceived remaining time moderated the relationship between job demand and job stress, such that the relationship between job demand and job stress was increased when perceived remaining time was low than when perceived remaining time was high. Theoretical and practical implications are further discussed.

Keywords
job demand, job stress, perceived remaining time

Topic
Management

Link: https://ifory.id/abstract/4b8NBdg7QMmF


Occupational Future Time Perspective and Affective Commitment: The role of Selection, Optimization and Compensation Strategies
Aulia Elma Rabbika, Debora Eflina Purba*

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Corresponding Author
Aulia Elma Rabbika

Institutions
University of Indonesia

Abstract
This study aimed to investigate the role of selection, optimization and compensation (SOC) strategies as a moderator on the relationship between occupational future time perspective (OFTP) and affective commitment. Drawing on Conservation of Resource (COR) Theory, we argued that the relationship between OFTP and affective commitment was strengthened when the levels of SOC strategies were high. Data were collected from a private company in Indonesia (N = 202) using temporal separation method, in which predictors data were taken two weeks before the outcome data. Data were analyzed using Hayes-s PROCESS macro on SPSS software. Contrary to our expectation, results showed that the relationship between OFTP and affective commitment was positive and significant when the levels of SOC strategies were low, but the relationship became non-significant when the levels of SOC strategies were high. Theoretical and practical implications are further discussed.

Keywords
affective commitment; occupational future time perspective; selection, optimization and compensation strategies

Topic
Management

Link: https://ifory.id/abstract/BF47PLYupaxe


Occupational Future Time Perspective and Organizational Citizenship Behavior: The Role of Job Complexity
Wirda Khairiyah, Debora Eflina Purba

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Corresponding Author
Wirda Khairiyah

Institutions
Universitas Indonesia

Abstract
This study aims to investigate the mediating effect of job complexity on the relationship between Occupational Future Time Perspective (OFTP) and Organizational Citizenship Behaviour directed at organization (OCBO) and Organizational Citizenship Behaviour directed at individuals (OCBI) by using conservation of resource (COR) theory. Data were collected by convenience sampling method from healthcare workers in public hospitals in Makassar (N = 311). Different data sources were employed to minimize common method biases, wherein predictor and mediator variables were collected using self-report survey, and outcome variables were collected using peer-rating survey. Data were analysed using Structural Equation Modelling with the SmartPLS application. Results showed that job complexity only significantly mediated the relationship between OFTP and OCBO. Differences in results, research support, limitations, the theoretical and practical impacts of this study are discussed further in this paper.

Keywords
Job Complexity, Occupational Future Time Perspective, Organizational Citizenship Behavior, and OCBI, OCBO

Topic
Management

Link: https://ifory.id/abstract/NvzptnuefZEC


Occupational Future Time Perspective and Work Engagement in Jakarta: The Moderating Effect of Age
Hilda Elsa Putri, Debora E. Purba

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Corresponding Author
Hilda Elsa Putri

Institutions
Faculty of Psychology, University of Indonesia
Kampus Baru UI Depok, West Java, Depok 16424, Indonesia

Abstract
This study aims to examine the moderating effect of chronological age on the relationship between occupational future time perspective and work engagement. Within the broad framework of Conversation of Resources (COR) theory in the area of work engagement, it is hypothesised that the relationship between occupational future time perspective and work engagement is higher on younger employees than on older employees. Data were collected using online survey from healthcare employees at private hospitals in Jakarta and its surroundings (N = 190). Data of this study was analysed using Hayes- PROCESS macro on SPSS software. Result showed that the moderating effect of chronological age on occupational future time perspective-work engagement relationship was significant, such that the relationship between occupational future time perspective and work engagement is positive and higher on younger employees than on older employees.

Keywords
chronological age, occupational future time perspective, work engagement

Topic
Management

Link: https://ifory.id/abstract/qceKVbQdtv3n


PATIENT SAFETY MANAGEMENT RE-DESIGN BY USING HOSPITAL FAILURE MODE EFFECT ANALYSIS (HFMEA) (CASE STUDY OF ASSYIFA ISLAMIC HOSPITAL INPATIENT UNIT IN SUKABUMI)
Tina Oktarina; Muhardi

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Corresponding Author
Tina Oktarina

Institutions
Universitas Islam Bandung

Abstract
The aim of this research is to analyse patient safety mangement and analyse Hospital Failure Model Effect Analysis Model (HFMEA) in Assyifa Islamic Hospital inpatient unit. The method utilized in this research is a descriptive qualitative method. As much as 100 non surgical inpatients units was taken as sample in this research. Meanwhile the sampling technique utilized in this research is an accidental sampling. The gathered data was further analyzed by using HFMEA. Data collection techniques are observation and focus group discussion. The result of this research reveals that patient safety management in non surgical inpatients unit is categorized as sufficient. Meanwhile HFMEA model application is still not reffering to failure model analysis, hazard analysis, and effective control determination. This research concludes that it is necessary to improve HFMEA model application in Assyifa Islamic Hospital in Sukabumi City. The advantage of this research is that this research emphasis model HFMEA utilization, which is still rarely found in hospital management.

Keywords
Patient safety management, hospital failure mode and effect analysis, inpatient unit

Topic
Management

Link: https://ifory.id/abstract/FKXZyajJYD3z


Perceived Supervisory Support, Employee Participation, and Affective Commitment to Change impacting on Resistance to Change
Zulkifli Nurul Haqq

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Corresponding Author
Zulkifli Nurul Haqq

Institutions
Faculty of Economic and Business, Airlangga University
Surabaya, Indonesia

Abstract
Given that the implementation of organizational change plan often faces obstacle - such as resistance to change -, then, the organization needs to considerate and deal with that problem as an effort to successfully implement an effective change plan. A number of literatures explain that perceived supervisory support, employee participation, and affective commitment to change can be a significant predictor toward resistance to change. Thus, this study attempts to investigate resistance to change with perceived supervisory support, employee participation, and affective commitment to change as antecedents. A quantitative approach was employed in this study, in which survey as a procedure for collecting data through questionnaires. In addition, PLS-SEM was employed as a research analysis method. The results exhibit that the higher perceived supervisory support, employee participation, and affective commitment to change, the lower the resistance to change. Finally, this research offers a number of implications that are worth considering, both theoretically and practically.

Keywords
Resistance to change, perceived supervisory support, employee participation, and affective commitment to change

Topic
Management

Link: https://ifory.id/abstract/PaLf9XRumDKw


Perceived Usefulness, Perceived Ease Of Use, Social Influence And Perceived Risk In Using Mobile Applications: Empirical Evidence In Online Transportation In Indonesia
Khairul Ikhsan, Deni Sunaryo

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Corresponding Author
khairul ikhsan

Institutions
serang raya university (UNSERA))

Abstract
During the last decades, the authors recognized intention was the critical factor to encourage people in accepting and using a technology. However, using mobile applications to consume an online product or service is limited. In this paper, drawing on data from 1383 online transportation customers in Indonesia, the researcher conceptualize TAM as a multidimensional construct consisting of usefulness, ease of use and social influence, and perceived risk consisting of physical risk and psychological risk, and examine its impact on intention and behavior using mobile applications. Using partial least square-structural equation modeling (PLS-SEM), the researchers find that the there are significant relationships between TAM, physical risk, intention and behavior using mobile applications. Unfortunately, this study does not find the relationship between psychological risk and intention. This study also found that the influence of intention on behavior using mobile applications is dependent on perceived usefulness, perceived ease of use and perceived physical risk rather than perceived psychological risk, sex, age, income, experience and habits

Keywords
Technology acceptance model (TAM), social influence, perceived risk, mobile applications

Topic
Management

Link: https://ifory.id/abstract/MGkczWnX8mEu


PERCIEVED SERVICE QUALITY TOWARD CUSTOMER SATISFACTION IN MAJLIS PERBANDARAN SEREMBAN
SITI ROSNITA BINTI SAKARJI, AZIEAN BINTI JAMIN, NURBARIRAH BINTI AHMAD, DR. RAJA MAYANG DELIMA BINTI MOHD BETA, DR. SHAFINAR BINTI ISMAIL, ZAINAB BINTI MOHD ZAIN

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Corresponding Author
SITI ROSNITA SAKARJI

Institutions
UNIVERSITI TEKNOLOGI MARA, MELAKA BRANCH, MALAYSIA

Abstract
This research is conducted on purpose to examine the internal customer satisfaction level through service quality of Majlis Perbandaran Seremban (MPS). A survey on internal customer satisfaction level through service quality was conducted among internal staff in MPS involving 260 respondents. The attributes of service quality such as reliability, assurance, responsiveness, tangible and empathy have been identified in order to investigate whether or not these factor have significant relationship with customer satisfaction. From this study, the researcher able to determine the current level of internal customers satisfaction that they perceive from service provided by Majlis Perbandaran Seremban (MPS), from this research the researcher has found that among the elements tangible has become the most significant relationship toward customer satisfaction.

Keywords
Internal customer, Service quality, Customer satisfaction

Topic
Management

Link: https://ifory.id/abstract/NQZwfdACJ29V


Purchase Intention of Private Label Products As The Impact of Visual Merchandising and Customer Value
Nina Maharani(a), Arief Helmi(b), Asep Mulyana(c), Meydia Hasan(d) d

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Corresponding Author
Nina Maharani

Institutions
(a) Padjadjaran University, and Bandung Islamic University, Indonesia
(b) Padjajaran University, Indonesia
(c)Padjadjaran University, Indonesia
(d) Padjadjaran University, Indonesia

Abstract
Abstract Purchase intention of private label products in Indonesia is below 10%, so it takes effort to build purchase intention for private label products. Two factors that can influence the purchase intention of private label products are: visual merchandising and customer value. This study aims to develop propositions about visual merchandising and customer value that affect purchase intention of private label products. This research elaborates some of the results of previous studies (theoretical approaches) that have examined the factors that influence the purchase intention of private label products, to develop a proposition. The results showed a relationship between visual merchandising, customer value and purchase intention, where visual merchandising produces customer value and customer value shapes purchase intentions and visual merchandising encourages purchase intention. This proposition forms the relationship model of visual merchandising, customer value and purchase intention.

Keywords
Visual merchandising, customer value, purchase intention of private label products

Topic
Management

Link: https://ifory.id/abstract/mnurygHADTYh


PURCHASING DECISIONS IN TERMS OF PERCEIVED QUALITY AND PRODUCT KNOWLEDGE (SURVEY OF SAMSUNG SMARTPHONE PRODUCTS AT BANDUNG ELECTRONIC CENTRE PALACE BANDUNG)
Raeni Dwi Santy; Siti Daniyah Atika

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Corresponding Author
Raeni Dwisanty

Institutions
Management Department, Faculty of Economic and Bussiness, Universitas Komputer Indonesia
Jalan Dipatiukur No.112-114, Bandung 40132, Indonesia
raeny.dwisanty[at]email.unikom.ac.id

Abstract
The purpose of this study was to find out the Quality Perception of Samsung smartphone products, to find out Product Knowledge on Samsung smartphone products, to determine Purchase Decisions on Samsung smartphone products and to determine the effect of Quality Perception and Product Knowledge on Purchasing Decisions simultaneously and partially on smartphone products. Samsung. This study uses descriptive and verification methods. The analytical method used is a multiple regression analysis method, using primary data by distributing a series of questionnaires to visitors to the BEC Palace in Bandung. Samples were taken using simple random sampling with a total sample of 92 people from a population of 1025. The research results is perception of quality, product knowledge about Samsung smartphones is good, and consumers have the desire to buy Samsung smartphones as their choice. The conclusion of is research perceived quality is already good by consumers, consumers have good product knowledge about Samsung smartphones, consumers have the desire to buy Samsung smartphones as their choice, perceived quality and product knowledge have a positive influence on purchasing decisions both partially and simultaneously. The impact of this research is to be able to implement new knowledge in the field of economics that is useful in improving and assessing marketing performance, especially for Marketing Management, to improve Product Quality Perception and to be more satisfying to consumers so that Purchasing Decisions can arise. This study found that Perception of Quality and Knowledge of Products had a significant effect on Purchasing Decisions both partially and simultaneously.

Keywords
Quality Perception, Product Knowledge, Purchasing Decision

Topic
Management

Link: https://ifory.id/abstract/GvbBnHy6agqf


Return On Assets, Debt To Equity Ratio And Earning Per Share Impact On Stock Price in Stock Exchange (IDX) Of Property Companies In Indonesia
Devi Lutfiah (a), Dedi Sulistiyo S (b)

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Corresponding Author
Devi Lutfiah

Institutions
a) Master Of Management Study Program, Postgraduate Faculty, Universitas Komputer Indonesia, Bandung, Indonesia, devi.75218008[at]mahasiswa.unikom.ac.id
b) Master Of Management Study Program, Postgraduate Faculty, Universitas Komputer Indonesia, Bandung, Indonesia, dedi[at]unikom.ac.id

Abstract
An Abstract is This study aims to determine the rate of return on assets, debt to equity ratio and earnings per share impact on stock price, either partially or simultaneously on a property company listed on the Indonesia Stock Exchange 2014-2018 period. Data analysis method used is multiple linear regression analysis using analytical tools Eviews version 5.0. Hypothesis testing is done by a statistical test is a simultaneous test (F test) and (t test). Samples are 6 companies with a term of 5 years back. The study was conducted in property companies listed on the Indonesia Stock Exchange. Analysis of the results of the regression performed after the model did not experience symptoms such classical assumptions of normality, multikolinnearitas, autocorrelation, and heteroskedasitas. F test of hypothesis testing results show that the variable Rate of Return of Assets, Debt Ratio and Earnings Per Share Share simultaneously significant effect on stock price. T test of hypothesis testing results showed that the rate of return on assets and the ratio of debt partially not significant effect on Stock Return. While earnings per share is partially significant effect on Stock Return

Keywords
Return on Assets, Debt Ratio, Earnings Per Share Share, Price Shares

Topic
Management

Link: https://ifory.id/abstract/HQXfR6Ycpq2u


Role Conflict Relationships That Can Increase The Satisfaction of Hospital Nurses
Desti Ranihusna1*, Nury Ariani Wulansari 2, Dikha Karuma Asiari3

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Corresponding Author
Desti Ranihusna

Institutions
Universitas Negeri Semarang

Abstract
Humans in the development of the times become assets for the organization. The important role of human resources for organizations is a decisive element in the activities of a company. Nurses are one of the important resources owned by hospital organizations. Nursing services are an integral part of health services in hospitals. To develop nurses to be more advanced and developing in order to achieve company goals, then one that is needed is satisfaction in work. Role conflict can affect satisfaction in the workplace. Stress can mediate these factors on job satisfaction. The formulation of this study is how job satisfaction is influenced by the determinants and stressors of hospital nurses. The purpose of this study was to analyze and assess the determinants of job satisfaction for nurses in hospitals and analyze how stressors had an impact on increasing job satisfaction for nurses in hospitals. The sample of this study was 170 respondents. The questionnaire returned as many as 160 respondents. This research method with quantitative design uses path analys. Role conflict has a negative influence on job satisfaction. Role conflict has a positive impact on work stress. Job stress has a negative impact on job satisfaction. Role conflict has a negative impact on job satisfaction mediated by work stress.

Keywords
Role Conflict, Work Stress, Job Satisfaction

Topic
Management

Link: https://ifory.id/abstract/7FTYcL9QXahJ


Role of Entrepreneurial Orientation and Market Orientation on Competitive Advantage through Marketing Performance The Study at Marine-Based Food Processing Industry in Central Java
Berta Bekti Retnawati, Ch. Retnaningsih

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Corresponding Author
Berta Bekti Retnawati

Institutions
Soegijapranata Catholic University

Abstract
Entrepreneurial orientation refers to the processes, practices, and making of decision to encourage new outcomes that have a specific entrepreneurial aspect. The action of an entrepreneurial refers to behaviors in decision on conditions of uncertainty, with swift actions seeing the opportunities to obtain maximum results. The capability of entrepreneurial actions is important for business players in developing ne products, new processes, new organizational managing through modification or reconfiguration of resources, and also in overcoming the speed of market change. Whereas, market orientation is the most effective organizational culture in creating the behaviors required to create superior value for buyers and produce superior performance for the organization. These two variables become strong capital in strengthening competitive advantage and towards achieving marketing performance. The phenomenon business of marine and fisheries business in Central Java is potential. As for the small and medium business centers of marine products are scattered in several cities in Central Java. Demak Regency, Semarang City, and Pekalongan Regency as the centers of marine-based food processing business were chosen for this study. This empirical study is expected to contribute theoretically and be useful in the managerial practice and can be used as material of consideration and policy for the government and the business players. Test of empirical analysis shows that entrepreneurial orientation and market orientation have a positive significant impact on competitive advantage, whereas competitive advantage gives a positive significant impact on marketing performance. The business players in marine-based food processing industry affirm that there is full awareness of the importance of dynamic movement in the entrepreneurial orientation and market orientation in order to maintain the sustainability of the existing business. The ability to look at the market conditions is an effort to keep the business sustains and develops, which greatly impacts on marketing performance as measured by sales volume and the increasing number of customers. Some weaknesses of this study are also discussed as a note for future research.

Keywords
Entrepreneurial Orientation, Market Orientation, Competitive Advantage, Marketing Performance

Topic
Management

Link: https://ifory.id/abstract/LhF4aJgEvXy7


Role of Workplace Spirituality and Perceived Organizational Support on Turnover Intention: Evidence from Private Hospital in Indonesia
Madis Saralita (a*), Niken Ardiyanti (b)

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Corresponding Author
Madis Saralita

Institutions
a) Faculty of Economics and Business, Universitas Indonesia
Jalan Salemba Raya 4, Jakarta 10430, Indonesia
*madis.saralita[at]ui.ac.id
b) Faculty of Economics and Business, Universitas Indonesia
Jalan Salemba Raya 4, Jakarta 10430, Indonesia

Abstract
Nowadays, the success of an organization depends heavily on employees- productivity which can be influenced by employees- health conditions. Generally, either an organization or individual need hospital for health services. This has an impact on the growth of hospitals which continues to increase, so that competition in the health industry will be even higher. Therefore health industry stakeholders require to continue improving their services, either through improved facilities or improvements from the employees- side. Based on research, turnover intention is one of many problems which must be solved by health industry stakeholders. Many factors can influence turnover intention, i.e. workplace spirituality, perceived organizational support, and organizational commitment. The purpose of this study was to know the effects of these factors on turnover intention mediated by organizational commitment. A total of 235 employees from private hospital in Jakarta participated as respondents. Data obtained through questionnaires and then analyzed using SEM. The results showed that organizational commitment was positively influenced by perceived organizational support and workplace spirituality. Furthermore, workplace spirituality and organizational commitment negatively affected turnover intention. Organizational commitment can mediate the relationship between workplace spirituality and turnover intention.

Keywords
Workplace spirituality; Perceived organizational support; Organizational commitment; Turnover intention; Hospital

Topic
Management

Link: https://ifory.id/abstract/3Ymk8WP2bDcX


Saving Behavior Determinants in Malaysia: A Survey
Shafinar Ismail(a*), Wei-Loon Koe(a), Mohd Halim Mahphoth(a), Rizuwan Abu Karim(a), Noorhidayah Yusof(a), Suzila Ismail(b)

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Corresponding Author
Shafinar Ismail

Institutions
(a)Faculty of Business and Management, Universiti Teknologi MARA Cawangan Melaka,
110 Off Jalan Hang Tuah, 75300 Melaka, Malaysia
*shafinar138[at]gmail.com

(b)School of Applied Psychology, Social Work and Policy; Universiti Utara Malaysia,
Sintok, 06010 Kedah, Malaysia

Abstract
This study investigates the determinants of saving behavior among government servants. The study focused on financial knowledge, financial self-efficacy, financial attitude and financial management practice in relation of saving behavior. The respondents were government servants in Kuala Lumpur, Malaysia. Convenience sampling was used for this study. 150 questionnaires were distributed to 150 respondents to answer the questionnaires. The questionnaire was designed in two sections, one consisting of demographic information and the second relating to the selection determinants of saving behavior. Result indicates that financial self-efficacy becomes the important factor that influences the saving behavior. Financial self-efficacy is the best predictor as most of government servants are managed to make progress towards financial goals. These findings could be useful references for related organizations as well as body of knowledge and practical implication that are interested in developing personal saving in a context of avoiding from bankruptcy.

Keywords
Saving Behavior, Financial Knowledge, Financial Attitude, Financial Self-Efficacy, Financial Management Practice

Topic
Management

Link: https://ifory.id/abstract/9Y3Jejzf68xA


Seminar, Training and Workshop as Intervention tools in Organizational Development
Wustari L.Mangundjaya

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Corresponding Author
Wustari Mangundjaya

Institutions
Faculty of Psychology Universitas Indonesia

Abstract
Every organization has to change and develop in order to survive and compete in CVUCA era. School is also an organization that needs to grow and develop. To conduct the organizational development program, there are many types of intervention namely: Strategic and Transformation; Techno structure, Human Resource Management, Human Process. This study is about the organizational development process in one of the Islamic School (Madrasah Ibtidaiyah-MI). The process run for six months, from Entry and Contracting until Evaluation. Participants consist of twenty teachers and 1oo parents. The Intervention chosen were Seminar for Parents, Training and Workshops for the School Teachers. These interventions were derived from the diagnosis process by in depth interview and Focus Group Discussion. The results of the evaluation of the workshop showed that the teachers were enjoying very much the workshop and found that it was very important in developing their knowledge, skills and attitude as a teacher. Especially, as they never had the chance to participate in the training program previously. From the study, it can be concluded that seminar, training and workshops were still significant in human capital development.

Keywords
Training, Workshop, Seminar, Intervention, OD, People Development

Topic
Management

Link: https://ifory.id/abstract/AMhjd3wVH2uc


SOCIAL IMPACT AND ECONOMIC IMPACT OF BUMDesa IN JAMBI
Lubis, Tona Aurora., Firmansyah.

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Corresponding Author
TONA AURORA LUBIS

Institutions
FACULTY OF ECONOMICS AND BUSINESS, JAMBI UNIVERSITY

Abstract
The goal of this research is to to find the sosial and economic impact of BUMDesa of the Villages in Jambi. This study uses qualitative methods with the type of phenomenology. Analysis of qualitative will be assisted by using qualitative research software atlas.ti or Nvivo. The conclusion of the research consist of sosial and economic impact. The sosial impact of BUMDesa are the activities of citizens be more passionate and lively, Reducing the urbanization trend, creat communitys independence to improve their quality life, There is a love for village products from BUMDesa and trying to advance local products. And the negative impact are business competition and the emergence of conflict in society. The economic impact are creat money circulation in villages where BUMDesa is located, the villages assets become better managed and profitable, fulfilled the basic needs of indigenous people who carry out their activities within the scope of trade, and create market opportunities and networks that support citizens general service needs. And the negative impact are price competition and inequality in income of rural communities.

Keywords
Social Impacts, Economic Impacts, and BUMDesa

Topic
Management

Link: https://ifory.id/abstract/yxvUtJkLDMRh


Social Media Marketing Application in Indonesia Travel Industry
Tina Setriani(a*), Herman S. Soegoto(b)

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Corresponding Author
Tina Setriani

Institutions
Faculty of Postgraduate Universitas Komputer Indonesia

Abstract
Social media marketing is the one of digital marketing strategy. Social media marketing will use top digital platforms such as Facebook, Twitter and Instagram which is daily used by public and using content marketing, advertising, or influencer (brand ambassador). Research aimed to analyze about the effectiveness promotion using digital platforms by content marketing, advertising, and influencer who promote the products. The research method used is case study. Case study research is a one of methodology that has commonly used in social sciences which is investigates a phenomenon within its real-life context. This study will focus of research on promotion using digital platforms. The results obtained that advertising on digital platforms will increase and more engage on costumers in promoting the products. Content marketing and influencer required extra selectivity and content so that costumers will more interested to try the products.

Keywords
Digital Marketing, Travel Industry

Topic
Management

Link: https://ifory.id/abstract/pK6nUaktPbQC


SPEECH THERAPY SERVICE DESIGN STRATEGY IN RUMAH SEHAT TERPADU-DOMPET DHUAFA HOSPITAL BOGOR
Shafa Husnul Khatimah; Muhardi

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Corresponding Author
Shafa Husnul Khatimah

Institutions
Universitas Islam Bandung

Abstract
This research is conducted to analyze speech therapy service design strategy by using value chain and TOWS. The approach utilized in this research is a qualitative descriptive approach. The speech therapy facility addition is analyzed by collecting primary data through observation and interview, and also secondary data through literature and reference reviews. The result of this research shows that speech therapy habilitation service facility addition is required in Rumah Sehat Terpadu Hospital due to substantial need and the absence of similar service in surrounding areas, besides the necessity to improve human resource quality of disability community, so that an independent disability society, which is in parallel with the purpose of the hospital establishment can be manifested.

Keywords
rehabilitation, hospital, strategy, speech therapy, hearing-impaired

Topic
Management

Link: https://ifory.id/abstract/gj9wnGN84VRv


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