Indonesia Conference Directory

Corresponding Author
Muammar Luthfi Al Hakim

Institutions
a) Faculty of Economics and Business, Universitas Indonesia
Jalan Salemba Raya 4, Jakarta 10430, Indonesia
*mmrlthf[at]gmail.com
b) Faculty of Economics and Business, Universitas Indonesia
Jalan Salemba Raya 4, Jakarta 10430, Indonesia

Abstract
This study was conducted to see the effect of leader-member exchange and fun at work on work engagement and deviant workplace behavior in Indonesian Telecommunication Company. Respondents are permanent employees of Telkom Indonesia Company located at the headquarters involving 130 respondents. The data were collected using a set of questionnaires and were analyzed using SEM technique with LISREL 8.80 application. The results showed that leader-member exchange has a positive significant effect on fun at work and work engagement and negative significant effect on deviant workplace behavior. In addition, this study also found that fun at work has a positive and significant effect on work engagement but does not have a significant effect on deviant workplace behavior. This study also compared the direct influence of leader-member exchange on work engagement and deviant workplace behavior with the indirect one through fun at work.

Keywords
Leader-Member Exchange; Fun at work; Work engagement; Deviant workplace behavior

Topic
Management

Link: https://ifory.id/abstract/pychD8AvqJjb

Corresponding Author
Nadya Annisa Fitria

Institutions
a) Magister Management, University of Indonesia
Salemba Raya 4, Jakarta 10430, Indonesia
*nadya.annisa30[at]gmail.com
b) Magister Management, University of Indonesia
Salemba Raya 4, Jakarta 10430, Indonesia
*elevita[at]ui.ac.id

Abstract
The increasing of restaurant numbers every year has affected the intensity of competition in the restaurant industry. In order to be stand out among competitors, the good perceived image of the restaurant is needed and could be maintained by positive word of mouth spread in the community. The present study examines if employee behavior comprising of personal and functional service aspects in casual dining restaurant has an impact on word of mouth intention. The proposed conceptual model includes a full mediation of customer satisfaction. Using a survey approach, the questionnaire was distributed to 198 respondents of age 17 years and above which were already been to one of the particular casual dining restaurants in Jakarta. The data were analyzed using structural equation modeling. Based on the results of the study, both personal and functional aspects can significantly predict customer satisfaction, although the functional aspects have contributed more significantly than the personal aspects. In addition, the result revealed that customer satisfaction will eventually affect word of mouth positively. It was also found that the uniqueness of the restaurant theme, atmosphere, and variety of menu choices are the factors that affect the tendency of someone to recommend the restaurant to friends or colleagues. Some implications were suggested to foodservice managers include providing a training program for restaurants employees to improve both of their personal and functional services aspects. Limitation and future research directions are also discussed.

Keywords
Employee behavior, customer satisfaction, word of mouth intention, restaurant industry

Topic
Management

Link: https://ifory.id/abstract/FvVx3j8Gf2bn

Corresponding Author
Nadia Afira

Institutions
a) Magister Management, University of Indonesia
Jalan Salemba Raya No. 4, Jakarta, Indonesia
*nadiaafira08[at]gmail.com
b)Elevita[at]ui.ac.id

Abstract
Mobile apps have become a game changer in retail business. Consumers can shop anything through their smartphones anytime and anywhere. In Indonesia, various of online marketplaces such Tokopedia, Lazada, and Shopee have emerged giving customers many options to shop and they tend to switch channel easily to another shopping apps. This study tested a conceptual model describing the relationships among Technology Acceptance Model (TAM), flow, mobile irritation, attitude towards mobile shopping apps and intention to repurchase through mobile apps. The sample of this research is consumers who have experienced online shopping using mobile shopping apps. The data were collected from 181 respondents via online questionnaire survey. Structural Equation Modeling (SEM) was used for data analysis using AMOS version 22. The results show that perceived usefulness is significantly has a positive impact to flow while perceived ease of use is not significantly related to flow. Flow is positively related to attitude. In the contrary, mobile irritation has a negative impact to attitude. In addition, the results indicated that attitude is one of the main predictors of consumers repurchase intention and has a greater impact than the direct relation of perceived usefulness to repurchase intention. This study extends the research scope of mobile shopping behavior and provided implications for mobile app retailing.

Keywords
Perceived Ease of Use;Perceived Usefulness; Flow; Mobile Irritation; Repurchase Intention

Topic
Management

Link: https://ifory.id/abstract/pKcRbeug4nXv

Corresponding Author
Laras Antania

Institutions
University of Indonesia

Abstract
The global market competition is getting intense, as well as the automotive industry. The Indonesian automotive industry is expected to grow positively in 2019, with target sales of new vehicles as many as 1.1 million units in 2019. Yet, Chinese car manufacturers flock to market their products in Indonesia. Country image become one of the important things for consumer to evaluate the quality of products. Previously, consumer-s perception about Chinese automotive products were considered as low quality inexpensive products, but now the trend is shifting. In the middle of 2018, DFSK (DongFengSokon) Chinese automotive products introduces a 7-seater SUV named ‘Glory 580- in Indonesia. DFSK using Agnez Monica as an endorser to support their brand. Agnez Monica consider to reflect the similarity of DFSK Glory 580-s personality; energetic, challenging, and expected to ‘go international-. The purpose of this study is to investigate the impact of country image (cognitive and affective) toward product image and purchase intention. And also investigate the success driver of marketing strategy by using celebrity endorser on purchase intention of DFSK Glory 580. A survey design was used to test the proposed linkages among the variables. Target of population of the survey was Indonesian consumers and automotive enthusiast.The study shows that the only cognitive country image that has significant impact to product image and purchase intention of China-s product, and there are only two endorser-s success driver that has significant impact to purchase intention of DFSK Glory 580.

Keywords
Country image, cognitive country image, affective country image, celebrity endorser, purchase intention

Topic
Management

Link: https://ifory.id/abstract/U3x2kbp4aVZq

Corresponding Author
Rinta Bi Tari Erdyanti

Institutions
Department of Geophysical Engineering, Faculty of Civil, Environmental and Geo Engineering, Institut Teknologi Sepuluh Nopember, Surabaya

Abstract
Thermomagnetic analysis is a study of how a material react to the change in temperature. The analysis is conducted by either cooling or heating the material and observing the change of magnetic moment. Through this observation, the Curie Temperature of a material can be obtained. This Curie Temperature is used to estimate the magnetic minerals contained in samples e.g. rocks, sediments, soils. This paper introduces THERMITS, a novel MATLAB program for analyzing the thermomagnetic data acquired. There are several approaches used in this program. The first approach is by plotting magnetic moment (M) against temperature (T). For some data, the Curie Temperature can directly be perceived by observing this plot alone. However, other data need to be processed further in order to obtain its Curie Temperature. The data are processed through the other approaches, which are by plotting the first derivative and the second derivative of M against T. After determining the Curie Temperature through analyzing the trends of the graphs, mineral types can be estimated. We also provide plotting the difference between M of heating and cooling (ΔM) and its first and second derivative against T that might be useful for further analysis.

Keywords
: THERMITS, Curie Temperature, thermomagnetic, magnetic, MATLAB

Topic
Computation and Other Related Field

Link: https://ifory.id/abstract/Pzcthj8WRV6a

Corresponding Author
Yuyun Puji Rahayu

Institutions
a),b),c) Universitas Papua, Jalan Gunung Salju Amban, Manokwari, Papua Barat, 98314

Abstract
Abstract Regional expansion could be a strength to improve the performance of local governments and subsequently should have a positive impact, such as improving the welfare of the local community. In addition, regional expansion also aims to make governments at regional level to be more focused on escalating potential sectors in their regions. Secondary data used came from the Central Bureau of Regional Statistics on GRDP in 2010-2017. This study analyzes the repositioning of the GRDP contributing sector before and after expansion between two regency regions, one parental Regency and one area that is separated from its parental. Repositioned sectors show the influence of an area in terms of its wealth of the resources as basis sector. The research method uses Location Quotient (LQ) and Shift Share analysis to identify the position of GRDP contributing sectors in each regions. Results of this study show that before and after expansion agricultural sector has declined in the contribution of GRDP. But after the expansion, the sectors with the best economic performance are the construction, administration and trade & repair sectors.

Keywords
Keywords: GRDP sectors, location quotient, shift share, regional development

Topic
Economics

Link: https://ifory.id/abstract/PqhHVMDrNB2t

Corresponding Author
Mega Novita

Institutions
a) Faculty of Engineering and Informatics, Universitas PGRI Semarang, Jl. Sidodadi-Timur No.24 Semarang, Central Java 50232, Indonesia
*novita[at]upgris.ac.id
b) Lembaga Penelitian dan Pengabdian Kepada Masyarakat, Universitas PGRI Semarang, Jl. Lontar No.1 Semarang, Central Java 50232, Indonesia
c) School of Science and Technology, Kwansei Gakuin University, 2-1 Gakuen Sanda, Hyogo 669-1337 Japan

Abstract
Up to recently, it has been difficult to calculate the multiplet energies of compounds using one-electron approach. Since it only considers one electron and one nuclei, the interaction among the electrons are neglected. Previously we have successfully estimated the 2E and 4T2 levels of ruby at 0 pressure using one-electron approach based on Ohnisi-s method. We also compare the result with those calculated by many-electron approach. The one-electron approach carried out in this work is a first-principles Discrete Variational-Xα (DV-Xα) calculation. In this work, we want to perform similar study not only at 0 pressure but up to 110 GPa. We estimated the lattice relaxation effect due to the Cr3+ substitution and due to the applied pressure by using two different methods i.e., Shannon-s crystal radii and geometry optimizations. Two different types of model cluster consisting of 7 and 63 atoms will be used. The 4T2 level is simply estimated by the crystal field splitting (10Dq). Whereas the 2E level is estimated by the barycenter of t2g3 configuration.

Keywords
pressure, first-principles, CASTEP, a-Al2O3

Topic
DV-Xa Method

Link: https://ifory.id/abstract/uYLHZTGXadkB

Corresponding Author
Mega Novita

Institutions
a) Faculty of Engineering and Informatics, Universitas PGRI Semarang, Jl. Sidodadi-Timur No.24 Semarang, Central Java 50232, Indonesia
*novita[at]upgris.ac.id
b) Faculty of Mathematics, Natural Science and Information Technology Eduation, Universitas PGRI Semarang, Jl. Sidodadi-Timur No.24 Semarang, Central Java 50232, Indonesia
c) Lembaga Penelitian dan Pengabdian Kepada Masyarakat, Universitas PGRI Semarang, Jl. Lontar No.1 Semarang, Central Java 50232, Indonesia
d) School of Science and Technology, Kwansei Gakuin University, 2-1 Gakuen Sanda, Hyogo 669-1337 Japan

Abstract
In this work we estimated the optical properties of α-Al2O3: Co3+. We constructed model clusters consisting of 7 and 63 atoms. The lattice relaxation effects due to the Co3+ substitution were calculated using Shannon-s crystal radii method and geometry optimizations in the Cambridge Serial Total Energy Package (CASTEP) method. The one-electron Discrete Variational-Xα (DV-Xα) method was used to estimate the molecular orbital energies, while the many-electron Discrete Variational Multielectron (DVME) method was used to estimate the d-d absorption spectra.

Keywords
Co3+, a-Al2O3, first-principles, DV-Xa, DVME

Topic
DV-Xa Method

Link: https://ifory.id/abstract/N2HncRKrGewB

Corresponding Author
Takaki Nishimura

Institutions
1 Master course student, 1,2 Department of Advanced Materials Science, Graduate School of Engineering, Kagawa University, 2217-20 Hayashi-cho, Takamatsu, Kagawa 761-0301, Japan,
E-mail : s18g576[at]stu.kagawa-９u.ac.jp, Tell : +81-87-864-2414

3 Faculty of Engineering, Niigata University, 8050 Ikarashi 2 nocho, Nishi-ku, Niigata, 950-2181, Japan

4 Department of Chemistry, Faculty of Science, Okayama University of Science, 1-1 Ridaicho, Kita-ku, Okayama 700-0005, Japan

Abstract
Considering our lives, novel energy production is so required, and many scientists have been investigated this problem from a lot of views. One of the ways for the new energy productions is the solar power thermochemical production by an oxidation-reduction reaction of the ceramics CeO₂ (ceria). In this research, the ceria is used for obtaining an H₂ gas in vapor reaction in high-temperature thermal equipment which has a heat production system consisting by focused sun light. Nowadays technology has been also developed to keep a human living, not to harm the Earth environment. From these points, it is realized that how the H₂ gas is important for our lives, so we are trying to improve the thermochemical H₂ gas production by means of a ceria as a catalyst. Our purpose in this study is, to point out what effects occur in doped ceria-s thermal reduction (TR) reaction by using DV-Xα method. Comparing the models between the pure ceria and the Mn doped ceria, we have realized the difference by the reaction. In this appearance, one of the considerations is a view from p-DOSs (partial-Density of States), in which there are different O-2p DOSs by different crystal structures. From this view, we considered that the ceria structure would become more stable and more flexible to cut the Ce-O bonding to keep the stable cyclic thermal reaction in Mn doped ceria.

Keywords
Ceria, H₂ gas, Thermal reduction (TR) , Mn doped ceria

Topic
DV-Xa Method

Link: https://ifory.id/abstract/zyGu7n8MtBjf

Corresponding Author
Adhy Pramudita

Institutions
University of Indonesia

Abstract
Nowdays, small and medium enterprises continue to grow in Indonesia, contributing more than one fifth of Indonesias Gross Domestic Product, making this segment very potential to continue to be developed. Domestic and foreign banks see this small and medium business segment as a promising segment, making the majority of banks in Indonesia compete in lending to this segment. However, amid a promising prospect, this segment also has its own challenges, where the national-s ratio of non-performing loans in this segment exceeds the ratio of non-performing loans of all loans disbursed. This study aims to assess the reliability of the Altman Z-Score and Ohlson O-Score methods as bankruptcy predictor in Small Medium Enterprise segment in Indonesia and the reliability of the companys financial statements in the Small Medium Enterprise segment in reflecting the companys real conditions as input data to analyze the possibility of the company going bankrupt. This research uses financial report data from companies that are debtors in the Small Medium Enterprise segment at Bank Mandiri. The results showed that the Z-Score calculation was able to predict bankruptcy with an accuracy of 51.8%, 37.4%, 36.3%, and 11.4% for one, two, three and four years before bankruptcy while Ohlson O-Score giving better accuracy results of 73.6%, 43.2%, and 58.5% for one, two and three years before bankruptcy. Based on these results and interviews with internal parties of the Bank it can be concluded that financial statements for Small Medium Enterprise segment companies in general have not been reliable enough to reflect the companys condition in real.

Keywords
Bankruptcy Prediction, Z-Score, O-Score, Small Medium Enterprise

Topic
Financial Management and Accounting

Link: https://ifory.id/abstract/rwyf2zaQtLUN

Corresponding Author
Noneng Nurjanah

Institutions
Politeknik Pos Indonesia

Abstract
The purpose of this research is to develop a model which describes the factors that affect the consumer-s satisfaction using online delivery services, case study on Go-Send Services. The Factors influencing consumers satisfaction are identified through understanding about the influence of company image and service quality. This research also indicate that consumer retention influenced by consumer satisfaction simultaneously and service quality directly. Research model testing was conducted using the approach of Partial least Square (PLS) with sample data obtained based through online survey of 150 respondents who had been using Go-send delivery Services. The results of the research will predict a positive relationship between company image and consumer satisfaction, a positive relationship of service quality and consumer satisfaction, a positive relationship between servis quality with consumer retention, and a positive relationship between consumer satisfaction between consumer retention.

Keywords
Company Image, Servis Quality, Consumer Satisfaction, Consumer Retension, Online Service Delivery

Topic
Innovation, IT, Operations and Supply Chain Management

Link: https://ifory.id/abstract/JBvwdcuryfWU

Corresponding Author
feby febrian

Institutions
Economic and Business Faculty
Winaya Mukti University

Abstract
The main problem in this study is the performance of employees in the foreign affairs department of the Department of Industry and Trade in West Java, allegedly caused by organizational communication between each unit or part that has not run optimally as expected. The research method used in this research is explanatory survey, where the population is all employees of the Department of Industry and Trade of West Java Province in the Foreign Affairs section, amounting to 30 people who were also sampled in this study. In this case the communication variable is downward as the independent variable and the employees performance as the Dependent variable. The results of the study found that the results of the downward communication analysis showed a significant effect on performance. This study shows that the communication variable down influences the performance of the employees of the foreign affairs department of the Department of Industry and Trade of West Java Province, meaning that communication downward contributes quite significantly in improving the performance of employees in the foreign sector of the Office of Industry and Trade of West Java Province. Organizational communication that is built through the characteristics of communication down, gives a positive and significant influence on the performance of employees in the field of foreign affairs, Department of Industry and Trade, West Java Province. The characteristics of communication down that give effect are instructions from superiors to subordinates and direction to tasks assigned to subordinates. While the characteristics of performance are working conditions, workload and field of expertise. The researcher can conclude that the downward communication in the foreign affairs department of the Department of Industry and Trade of West Java Province makes one of the most important variables and must be carried out as well as possible by the Head of Foreign Affairs so that the performance of employees in the Foreign Affairs Section runs effectively.

Keywords
Downward Communication and Performance

Topic
Organizational Behavior, Leadership and Human Resources Management

Link: https://ifory.id/abstract/LkCu2MVKJRdc

Corresponding Author
Suhono Suhono

Institutions
Universitas Singaperbangsa Karawang

Abstract
This study aims to examine the effect of organizational development, organizational commitment and work attitudes, on the structure of internal control and its implications for organizational performance. This study uses a survey method with a causal approach to analyze the influence between variables using structural equation modeling (SEM) as an analytical tool. The findings generated in this study reveal that both simultaneously and partially the development of organizations, organizational commitment work attitude, has a positive and significant effect on the structure of internal control in the village unit in the area, Karawang Regency, West Java. Organizational development, organizational commitment and work attitude, on the structure of internal control and its implications for organizational performance simultaneously have a positive and significant effect on organizational performance, but also partially, only organizational development and organizational commitment positive and significant effect on organizational performance, while work attitudes does not have a direct effect on organizational performance. An important finding in this study is that from several variants, both directly and indirectly affect and have implications for the performance of the organization.

Keywords
Organizational development, commitment, and performance

Topic
Organizational Behavior, Leadership and Human Resources Management

Link: https://ifory.id/abstract/7FhLHcPCegJd

Corresponding Author
Nandan Limakrisna

Institutions
a) Universitas Jayabaya Jakarta, Indonesia
b*) Universiats Persada Indonesia YAI Jakarta and Universitas Winaya Mukti Bandung, Indonesia

Abstract
Manufacturing indistries have done bureaucratic reform, wrong one element set back is resources issues improve our mankind. So the importance of human resources factors it makes company management doing improvement human resources in the area. All restructuring the management be done to improve of employee performance. The purpose of this research is building the model of commitment organization and employee performance. This research took samples from 171 employees. The kind of research in writing this is descriptive and association causal relationships. Data processing used namely by SPSS ver 5 pm. Research instruments consisting of engineering data analysis and the hypothesis. The results of the study states that contribution competence, leadership and commitment to explain employee performance is of 81.6 %. And explained that competence, leadership and commitment awarded to an employee together or simultaneous had links and real impact of the performance of employees .

Keywords
Competence, leadership, commitment, performance

Topic
Organizational Behavior, Leadership and Human Resources Management

Link: https://ifory.id/abstract/vj4ktDeufAJH

Corresponding Author
Sitti Andriani Anwar

Institutions
1Graduated School, Hasanuddin University, Indonesia
2Department of Epidemiology Public Health Faculty, Hasanuddin University, Indonesia
3Department of Health Promotions Public Health Faculty, Hasanuddin University, Indonesia

Abstract
Objective: This study aimed to determine the quality of life experienced by prolanis participants using the WHOQOL-BREF Indonesian version. Prolanis is a program designed by Social Health Insurance Administration that is integrated with the management model of chronic diseases due to the high prevalence cases of chronic disease in the community. Methods: This research was analytic observational with a cross-sectional design by exhaustive sampling technique. These instruments use WHOQOL-BREF and prolanis guidance. The samples was 86 patient which divided into two locations, that was 37 respondents from Tamamaung Primary Health Care (Puskesmas) and 49 respondents from Dahlia Puskesmas. Data collected were analyzed by chi square statistical test to find out the association of the four domains quality of life between activeness participations and rest patterns. Results: Based on the analysis, the results of the general quality of life of prolanis participants in both Puskemas was not different (p-value = 0.276) While the health satisfaction variable has a difference with p-value = 0,000. Conclusion: Most of the prolanis participants have a high QoL scores in some facets of every domain in the WHOQOL-BREF questionnaire but collectively results do not show an association between 4 domain quality of life to activeness participants and rest patterns.

Keywords
Quality Life, Activeness Partcipations, Rest Patterns

Topic
Nutrition and Quality of life

Link: https://ifory.id/abstract/9RWX3YKBkhTf

Corresponding Author
Nandang Djunaedi

Institutions
Universitas Winaya Mukti, Bandung. Indonesia

Abstract
This report aims to understand the influance of motivation on Officer performance at PT Arsel Medical Technology, Know effects of climate work against on Officer performance at PT Arsel Medical Technology, Know the influance motivation and a work climate together against on Officer performance at PT Arsel Medical Technology. Research Methode used in this research are descriptive method and causality method, the investigation type is causality and the time horizont is cross-sectional. Based on the research , that the motivation work influences on officer performance at PT Arsel Medical Technology. There are a few things to be considered by the company, that the system compensation as transportation allowance, the holiday, allowance, overtime rewards and incentives in value does not satisfy the desires of employees. Is one of the compensation system to motivate employees to realize the purpose of a company that has been set. In general compensation given in return for behavior work or work performance a person or group. Compensation system connecting of the incentives and performance is not seniority or the number working hours. Climate work will have an influence on officer performance. Climate work was a sufficient consideration in order to increase the motivation work. Climate work associated with performance and compensation, be accepted that climate work and performance will interact. When working climate will step up their commitment of the company is a good performance, while the working poor will to behavior to the company. And the influence of motivation and performance, influences climate work but if viewed as partial, it turns out that the more dominant influence the employee performance, so the company is expected to be more repair work, motivation in order of the employee performance high

Keywords
Motivation, Climate Work and Officer Performance

Topic
Organizational Behavior, Leadership and Human Resources Management

Link: https://ifory.id/abstract/MVURgjYtA397

Corresponding Author
Herni Suryani

Institutions
Universitas Winaya Mukti

Abstract
The purpose of this research is to analyze the influence of talent management and motivation on the performance of batik artisans in Trusmi Batik Centre Cirebon. In the era of globalization where environmental conditions change rapidly and competition is high, the existence of machinery, capital, and other supporting facilities do not directly bring the organization to have a competitive advantage. Strong organizational excellence in the long term will be realized if the organization is able to produce the needed talent. Talent is a distinguishing factor in performance, meaning that people who have superior talent will contribute more to the organization. Therefore these talents must be managed properly so that the organization or company becomes an organization that has sustainable development and distinctive competence. The batik industry, especially handmade (written) batik, in the Trusmi Batik Center Cirebon is a very high value cultural property and needs to be preserved, especially after Indonesian batik is designated as a world heritage. The existence of handmade batik is very influenced by the craftsmen who are talented people in their fields. Therefore these talents must be managed because successful organization depends on their ability to steadily develop the talents without stopping. Managing the best people in the company is the key to winning competition in the future, because the real warfare will be on the quality of the talents from one organization to another organization. It will be started with identifying the existing problems in the Trusmi Batik Center. The method used is a library study and collecting secondary data through field surveys using interview techniques, and use 72 respondence. The results of the study which are in the form of data on the influence of talent management on motivation and its implications to the performance are expected to be an input for the development of Trusmi Batik especially related to the application of management. This research use the quantitative method by conducting a survey using questionnaires to decision makers in Batik Trusmi. The survey research data are processed using path analysis to elaborate the research hypothesis.

Keywords
Talent management, motivation, performance

Topic
Organizational Behavior, Leadership and Human Resources Management

Link: https://ifory.id/abstract/z9BgnuLFv2f4

Corresponding Author
Ali Mohamad Rezza

Institutions
a) Sekolah Pasca Sarjana, Universitas Pendidikan Indonesia
Jl. Dr. Setiabudhi No. 229 Bandung 40154 Jawa Barat - Indonesia
b) Sekolah Pasca Sarjana, Universitas Pendidikan Indonesia
Jl. Dr. Setiabudhi No. 229 Bandung 40154 Jawa Barat - Indonesia
c) Sekolah Pasca Sarjana, Universitas Pendidikan Indonesia
Jl. Dr. Setiabudhi No. 229 Bandung 40154 Jawa Barat - Indonesia
d) Sekolah Pasca Sarjana, Universitas Pendidikan Indonesia
Jl. Dr. Setiabudhi No. 229 Bandung 40154 Jawa Barat - Indonesia

Abstract
Strict business competition in the courier service industry in Indonesia, makes courier service companies increasingly need to improve their services to consumers in order to create satisfaction and also create a close relationship with consumers. Previous studies have shown that the formation of relationships between consumers and brands provides many benefits for companies such as the emergence of competitive advantages, brand loyalty, positive word of mouth, word of mouth advocacy, consumer retention and consumer resistance to other brands. This study examines how consumer-brand relationship (CBR) can be formed by increasing perceived brand experience of consumer. This research used cross-sectional survey explanatory method and using structural equation modelling approach to test the hypothesis. A questionnaire was sent to 200 courier service consumers in West Java. Result indicate that brand experience is a good predictor of consumer-brand relationship especially to brand-self distance variable.

Keywords
Consumer-brand Relationship; Brand Experience; Courier Service;

Topic
Marketing Management

Link: https://ifory.id/abstract/cG9Qev3dDb8N

Corresponding Author
Dewi Noraga Lumban Batu

Institutions
Magister Manajemen, Fakultas Ekonomi dan Bisnis, Universitas Indonesia
Jl. Salemba Raya No.4, Jakarta 10430

Abstract
Indonesia has a large population and the growth of smartphone user in recent years defines a potential market for digital products. Establishment of the internet and technology advances creates innovations in various industry that allow consumers to access product and services easily and seamlessly. As consumer behavior is changing, digital service provider develops an online platform, which can be accessed anytime and anywhere, to fulfill consumer-s needs and wants in the form of On-Demand Services application. Products or services can be easily ordered by consumers in "one-click" on the mobile application and will be delivered to the consumers immediately. By the time, On-Demand Services application provider scale up their business portfolio to high-contact services in several new categories namely housing or cleaning, laundry, repair services, health, and beauty. These new categories offer personalized services as well. This study analyzes the consumer-s intention to use On-Demand Services application by examining variables in Extended Unified Theory of Acceptance and Use of Technology (UTAUT2). Data collected from respondents were analyzed using structural equation modeling (SEM) technique. The findings of this study indicate significant positive impact caused by performance expectancy, effort expectancy, habit, and immediacy. However, consumer-s acceptance of this kind of technology is also affected by their perceived privacy as they start to concern about personal information exchanging is occurred during consumption of the services. This study found that the consumer-s intention to use On-Demand Services Application impacted by habit is weakened by their perceived privacy.

Keywords
On-Demand Services, UTAUT2, Perceived Privacy, Immediacy, Personalization, Behavioral Intention to Use

Topic
Marketing Management

Link: https://ifory.id/abstract/8vqcmkUAQTRH

Corresponding Author
Rendy Renaldy

Institutions
Faculty of Law Universitas Sang Bumi Ruwa Jurai
Jl. Pagar Alam No.257, Langkapura, Bandar Lampung

Abstract
Electronic transaction agreement between PT. Juang Abadi Alam with Australian Rural Exports Pty Ltd in the perspective of the ITE Law is legal and has legal consequences, this is reinforced in Article 11 paragraph (1) of Law Number 19 Year 2016 concerning Amendment to the Second Law Number 8 Year 2011 concerning Information and Electronic Transactions which explains that: "Electronic Signatures have legal force and legal consequences." addition, the potential risks in electronic transactions are very contrary to the expected effectiveness, such as security aspects where the use of electronic information uses public networks, where everyone can find out information about the electronic transaction, besides when one party does not implement the transaction electronics that have been agreed with other parties, then this will have an impact on the loss of interested parties and parties that use information technology for the sale of an item or service.

Keywords
Electronic Signature, Buying Agreements and Civil Law

Topic
Private Law

Link: https://ifory.id/abstract/LgkRJCXE9bay

Corresponding Author
idham manaf

Institutions
FACULTY OF LAW
UNIVERSItY SANG BUMI RUWA JURAI
JLN. IMAM BONJOL NO. 468 BANDAR LAMPUNG

Abstract
Law is a unitary system consisting of institutional elements, legal principles and behavior of legal subjects who carry the rights and obligations determined by the norms of the rule. As a support for the functioning of the legal system, an ethical system in state institutions that is positively enforced is needed in the form of a code of ethics in the public sectors, where every state and government sector always has rules and guidelines for the organization and work procedures that are internal, such as those conducted by the Election Organizers Honor Board (DKPP). Pancasila and the 1945 Constitution as well as sources of constitutional law are also seen as a source of ethics for the organizers of simultaneous elections in 2019, and based on this basis it is expected to improve the negative code of ethics system into a positive code of ethics in every election organizer in Indonesia. The purpose of this study is to provide an understanding of the electoral code of ethics system in Indonesia. This research is normative legal research, with secondary data as the main data. The research method used is literature study, by examining secondary data collected. The results of this study are Pancasila and the 1945 Constitution are seen as a source of ethics for the organizers of simultaneous elections in 2019 which can improve the electoral code of ethics system by making the ideas, principles and values contained in the points of the Pancasila formula and the 1945 Constitution as a reference.

Keywords
Law, code of ethics, KPU, DKPP

Topic
Administratif Law

Link: https://ifory.id/abstract/YNUMkX7ZfTjK

Corresponding Author
MIA FITRI TINAMBUNAN

Institutions
Universitas Negeri Medan

Abstract
The research was conducted investigated transitivity shift in Laskar Pelangi Novel. The Objective of the researcher was to find out types of transitivity shift used by Laskar Pelangi Novel. The researcher used transitivity of Halliday (1985) and transitivity shift of Calzada Perez (2007) as the tools of analysis. It can be seen that the transitivity shift occured in the speeches. The translators used more active clauses in the target text and use more than one processes in the clauses of the target text. The target texts are more understandable because it is explained clearer. From the findings about transitivity shift, it was found that the transitivity shifts happened in order to adapt the target language so that the translated text can be understood by the target audiences and it should be natural. The analysis shows that material process is dominantly used in the texts of Laskar Pelangi. And also find five transitivity shift like expansion, contraction, materialization, determaterialization and the different of material process. However, almost any decision in translation is consciously or unconsciously guided by translators background (point of view, ideology or cultural values). In conclusion, the translators tend to leave the reader in peace as much as possible by bringing the text as close as possible to the target text or home to the reader.

Keywords
transitivity process, Translation

Topic
Social,Language and Cultural Education

Link: https://ifory.id/abstract/PtNGpDh2ekZE

Corresponding Author
Edi Zulfikar

Institutions
State University of MEdan

Abstract
The aims of this study were to determine the reasons for code switching used by lecturers in teaching English in the English Language Education study program at the Muslim University of Nusantara in Al Washliyah. This research was conducted by using qualitative descriptive design. The Data of this study were utterances which are clause units and language sentences that contain code switching from English to Indonesian, Indonesian to English which is used by lecturers when teaching. Then the data was analyzed by using sociolinguistic theory. The reasons of code switching was analyzed by using Chaer and Leonies theory (2004). The data of study was analyzed based on Miles, Huberman and Saldana (2014). The results of this study were found that the reason for doing code switching were Topic switch, affective function and repetitive function.

Keywords
code switching, reasons, function

Topic
Social,Language and Cultural Education

Link: https://ifory.id/abstract/Y73DjuwhVbZT

Corresponding Author
Romi Wiryadinata

Institutions
University of Sultan Ageng Tirtyasa

Kepala dinas BPBD cilegon

Abstract
Cilegon is an industrial city located near and facing the Megathrust Sunda Strait Subduction Zone. Around the Sunda Strait is Mount Anak Krakatau which is the most active mountain in the world. So that, it has the potential for a tsunami to cause a catastrophic failure of technology along the coast of Cilegon. In this study, TEWS (Tsunami Early Warning System) is made in the form of sirens that are connected in parallel (linked sirenes), can be controlled from the PUSDALOPS room of BPBD in Cilegon City. Communication system used by GSM and amateur radio. The test is carried out using a BPBD repeater with a radius of 146 km.The results of the study prove that the delay in the GSM communication system is 14.5 seconds, whereas the delay in the RF system is 6.4 seconds.

Keywords
Linked Sirine, Tsunami Early Warning System, Tele-Control, PUSDALOPS BPBD, Cilegon City

Topic
Electrical Engineering

Link: https://ifory.id/abstract/k6QwFM3KTmBN

Corresponding Author
Nia Kurnia Sholihat

Institutions
Department of Pharmacy, Faculty of Health Sciences, Universitas Jenderal Soedirman
Purwokerto, Indonesia
*corresponding author: nia.sholihat[at]unsoed.ac.id

Abstract
There have been many studies evaluating patient satisfaction with pharmacy services in Indonesia. However, the results remain unclear and vary. Therefore, we conduct a systematic review to observe levels of satisfaction on pharmacy service and factors associated with patient satisfaction in community settings in Indonesia. We used Google Scholar, Portal Garuda, and Neliti as main databases. The date of the last search was May 2019. Inclusion criteria used in this study as follows: (1) original study, (2) measure patient satisfaction on pharmacy service, (3) settings in community pharmacies or community health centers, (4) published in journals or proceeding, and (5) online full text available. We used keyword both in Bahasa and in English in each database. Of the 9,617 studies retrieved through Google Scholar search (9560 studies), Portal Garuda (19 studies), and Neliti (38 studies), 34 records were excluded because of duplication. Of the 44 studies included in the full text review, 38 studies met the eligibility criteria and were included in qualitative synthesis. The most frequently used instrument has been SERVQUAL questionnaire (68.42%), covering 5 dimensions: reliability, responsiveness, assurance, empathy, and tangible. Twenty-four studies showed that patients were satisfied with pharmacy service. Only 4 studies showed that patients were not satisfied, mostly took place in primary health centers. Factors which showed a significant relationship with satisfaction were pharmacy appearance, drug information service, availability and variety of drugs, speed of service, age, education, employment status, quality of service, and price of drugs. Interestingly, 4 studies pointed that the implementation of pharmaceutical care showed no significant relationship with patient satisfaction. This study suggested pharmacists should promote their existence through delivering more pharmaceutical care to the patients.

Keywords
satisfaction, pharmacy service, community, Indonesia

Topic
Pharmaceutical Sciences

Link: https://ifory.id/abstract/Q9LYmR3vtk4N

Corresponding Author
Aliyatul Aeni

Institutions
1) Department of Nursing, Universitas Jenderal Soedirman, Indonesia
2) Department of Nursing, Universitas Jenderal Soedirman, Indonesia

Abstract
Background: Hypertension therapy requires long-term treatment. Elderly with hypertension experience stressors affecting adherence of hypertension therapy both pharmacologically and non-pharmacologically. The factor that may affecting adherence is emotion. One of emotional intelligence dimension is self-awareness. However, very few studies have evaluated self-awareness of elderly with hypertension and its association with adherence of hypertension therapy. Purpose: This study therefore aimed to assess the relationship between self-awareness and adherence of hypertension therapy towards elderly with hypertension in Puskesmas Purwokerto Utara 2. Methods: A correlational cross-sectional study of 64 elderly with hypertension selected through simple random sampling. The study conducted in working area Puskesmas Purwokerto Utara 2. Interviewer-administered structured questionnaires consisting of Patient Competency Rating Scale (PCRS) and the Lifestyle Modification Adherence Questionnaire were used for data collection. Spearman test was used to determine correlation between self-awareness and adherence of hypertension therapy. Result: The result showed that the mean score of self-awareness was 74.66 from range score 25-100. The mean score of adherence hypertension therapy was 67.89 from range score 23-92. There was a significant correlation between self-awareness and adherence of hypertension therapy towards elderly with hypertension (p=0.000). The results obtained r = 0,651. Conclusion: Findings of the present study suggest that there is a positive correlation between self-awareness and adherence of hypertension therapy. Therefore, elderly with hypertension has higher self-awareness would be more adherence to hypertension therapy.

Keywords
Adherence, elderly, hypertension, self-awareness

Topic
Communicable and Non Communicable Diseases

Link: https://ifory.id/abstract/FQu8a2UHCnh9

Corresponding Author
Ariyanto Wibisono

Institutions
Universitas Komputer Indonesia
Bandung, Indonesia

Abstract
This study aims to find out how the description of colleteral assets and stock prices in the Basic and Chemical Industry companies listed on the Indonesia Stock Exchange for the period 2012-2016, and how the influence of colleteral assets on stock prices in Basic and Chemical Industry companies listed on the Indonesia Stock Exchange period 2012-2016. The factors tested in this study are colleteral assets as independent variables, while stock prices as the dependent variable. The research method used in this research is descriptive and verification method. The population in this study are basic industrial and chemical companies listed on the Indonesia Stock Exchange for the period of 2012-2016, totaling 70 companies. The sampling technique used in this study is non probability sampling with a purposive sampling method, so that the number of samples is 41 companies. The data analysis used in this study is multiple linear regression analysis at a significance level of 5%. The program used in analyzing data using Eviews 9. The results showed that colleteral assets tended to increase, but stock prices tended to decline. In addition, the results of the study also show that colleteral assets have an effect on stock prices. The magnitude of the influence of colleteral assets in giving contributions to the effect of the stock price of 8.3%.

Keywords
Colleteral Asset and Stock Price

Topic
Management

Link: https://ifory.id/abstract/VJChBZk7uTXf

Corresponding Author
Samugyo Ibnu Redjo

Institutions
Universitas Komputer Indonesia
Bandung, Indonesia
samugyo.ir[at]gmail.com


Universitas Jenderal Achmad Yani
Bandung, Indonesia
rira.nuradhawati[at]lecture.unjani.ac.id

Abstract
This research is aimed to analyze the role of Private Sectore In Sukamulya Village, Baregbeg Subdistrict, Ciamis Regency. At present there are several private sectors that are involved in determining the success of development in the village. Indeed, there were many parties who were concerned with involvement in private domination in accelerating the development of rural areas including their own communities. With regard to the involvement of the private sector in rural area development itself there are clear rules in the laws and regulations in our country. Especially in the acceleration of the economic field in rural areas, the role of the private sector is in dire need. Likewise, the private sector in Sukamulya village was involved in an effort to accelerate rural development, and the results showed that with the involvement of the private sector, the change in sukamulya village which had previously been underdeveloped is now a fairly developed village among rural villages in the sub-district. Baregbeg of Ciamis regency. Private sector involved in the acceleration of development in Sukamulya village is known as the Replica or Caring Youth Village which is driven by Haji Maman, a successful businessman who is the original son of the Sukamulya village. The research itself was conducted in 2018 in the village of Sukamulya, Baregbeg sub district, Ciamis Regency. The method used in the study is a qualitative method through literature studies, field observations and very in-depth interviews with Sukamulya villagers. The results showed that the role of the private sector in this case the Replica or Caring Youth Campaign initiated by Haji Maman brought quite extraordinary changes in the development process in Sukamulya Village, Baregbeg Subdistrict, Ciamis Regency so that it became a fairly developed village in Baregbeg sub district, Ciamis Regency .

Keywords
private sectore, development, RePliKa

Topic
Government Science

Link: https://ifory.id/abstract/zpHU6QY8PFJM

Corresponding Author
Cherry Dharmawan

Institutions
Faculty of Design
Interior Study Programm
Universities Komputer Indonesia
cherry.dharmawan[at]email.unikom.ac.id

Abstract
This research describes how the application of the metaphoric concept in stool design with narrative approach method. The study is based on the results of the work of UNIKOM students in the furniture class in 2016. The research took place for 4 months. Starting from the pre-elementary design stage to the prototype design. The problem of this research is how the work stages of the students using the narrative approach method to create a stool through the concept of metaphor and what factors can create the form according to the narration. This research using literature study and obsevation methods. The stool design process are narrative creation stages that serves as the basic idea of design, elaboration of narration, translation of narrative elements in stool design with metaphoric forms, working drawings and prototype designs, followed by feedback from users. The research results show that with the concept of metaphor, students can create unexpected forms and the design process become more focused on form problems. Narrative element factors can be the determinants of the creation of forms such as character figures, timing, story content, and supporting properties. The concept of metaphor is a tool in the process of creation that translates narratives into the idea of stool design forms.

Keywords
narrative; metaphor; stool design

Topic
Visual Communication Design and Interior Design

Link: https://ifory.id/abstract/kdwfWA8p2CuY

Corresponding Author
Herman Soegoto

Institutions
Universitas Komputer Indonesia

Abstract
The research objectives are to find out the influence on tuition fees change affect the total of new student applicants at a university. This research use quantitative method with the total of student applicants and the total of tuition fees since 2016/2017 academic year to 2018/2019 academic year on informatics engineering study program. The analysis is done by using elasticity formula. The research result shows that student applicants who applied to informatics engineering program are very sensitive towards tuition fees, which means increasing the tuition fees would reduce the number of students applicants higher precentation compare the increasing price. On the other hand, when the tuition fees is decrease lower from the previous year causes an bigger percentation increase in the total of new applicant students. The Rector of private university needs to be vigilant before deciding to rise the tuition fees.

Keywords
tuition fees, student applicants, elasticity

Topic
Management

Link: https://ifory.id/abstract/Q4jmRncPudaY